Customer Testimonials
Being on time and keeping your scheduie
N/w does a good job.
James is always on it for my branch.
Professional and Courteous Service.
Your technician Mike is excellent. He always knocks on the door when he arrives, to tell us what he is going to apply during his visit. He also asks if we are havng any problems. Last year our lower lawn started looking really poor. Mike assessed the grass and said mole crickets were causing the problem. He made an application before he left and continued the same application on his next two visits. This solved the problem and the grass looks great.
Reliable, courteous, and effective.
The service has been very reliable and we don't see any bugs anymore!
Friendly and knowledgeable staff.
I feel like a valued customer.
Our service technician Cole is AWESOME!! He’s always professional and communicates well with us each and every time.
Great work place environment.
They do what is scheduled and repairs any problems that pop up.
Very friendly, he did an excellent job. Much appreciated
Did a great job
Courteous prompt
Friendly service that meets my expectations
I have already given uour company to several people
Friendly.timely and professional job done efficiently.
Northwest employees, from the person that answers the phone to sales to the people in the field are always very friendly, very helpful and helps me understand the options we have, pricing and how the products work. I love the "local feel", and the welcome voice and message when I call puts me in a good mood. Thank You!
On time and very professional
customer service is great. very easy to get in touch with everyone. tyler was great! he was very nice and did a great treatment for our office.
Very predictable. However, this time the technician did not come at appointed time so they came the next day when no one was there. So they were unable to do all their rounds inside.
Thanks
no major problems
but........... still having problems with ants coming into our kitchen from the outside. We need this taken care of
Good service, responsive to sudden problems with my lawn, and reasonable prices
The Representatives that I deal with, either in-person or on the phone are always extremely friendly, highly professional, willing to listen to my issues, and offer solutions. Without question, they are a great credit to the Northwest Exterminating firm. Just amazing folks.
Thank you for being so accommodating with our business schedule.
The Customer Service Representative being polite. She focuses on what the customer wants and is saying.
prompt and friendly.

Prompt and customer friendly