Customer Testimonials
Mahlon is the the service rep that services my residents. He is always professional, courteous and prompt. When I do get a chance to speak with him, he always thoughtfully explain the process clearly and concisely. Overall, I'm satisfied with the results of the plan.
Great customer service. Very thorough and explained everything that we would be receiving during services.
The knowledge of the technician and his customer service. The office staff was efficient and responsive.
It’s nice to have the serviceman call before he arrives. Very attentive to my requests and always wanting feedback themselves.
Our technician was excellent!
Thoroughness.
Great service
They let me know when they are schedule to come and if there is a problem before your next appointment they’ will return, no problem.
He is a great person.
Brian our technician is great
The service technician is always very professional and provides awesome customer care. Very friendly and willing to answer all my questions
Glenn was very personal & helpful during a time of high stress. They did a very clean install and actually took the time to redirect a condensation line into a well that I had installed. I was very impressed with the results of the pest control pricing as well. They were significantly less than Terminex, and actually provide more coverage. Thanks, Ken
We have been using Northwest for a long time. We have had service provided by a number of different pest control people during that time. Each representative shows concern for our needs and listens to what I have to say. Damien is my current exterminator and he has been outstanding! He is very friendly, considerate and respectful.
Jacob is wonderful! Very responsive!
Always on time / arrives when scheduled.
Taylor always does a thorough job with his annual inspections. He gives advice as needed.
The technician was quick, polite and efficient. He was on time and ready to work.
JACOB IS AMAZING! HE DOES A GREAT JOB AND IS ALWAYS COURTEOUS AND FRIENDLY!
Professional, knowledgeable, friendly, responsive
Does a fantastic job!
Great communication!
Quick and easy.
Great Customer Service!!!
I appreciate the help I receive when I call. I am appreciative also that your folks call and give an eta.
You came soon after (2 days) I called to treat fire ants. And the ants were gone quickly.
Staff
Communication is easy. Reminders of service visits are very helpful. Cameron is very knowledgeable as well as personable.
We’ve used NW since back in the 1980’s while living in Marietta. Were Delighted to be able to continue service when we moved to Savannah . Technicians have been friendly, professional, and knowledgeable.
The only thing I would like to request is advanced notice/scheduling and early afternoon appointments.
We like the technicians you have. We had Karson to treat the fire ants and he was very informative which really helped us. So far no ants in our garage wall. Thank you!
We were very impressed by Northwest Exterminating. You get a sense of community from this company. They make you feel like more than just another customer. They were very willing to go out of their way to ensure that everything was taken care of. We will be reaching out very soon for additional services. Highly recommend Northwest Exterminating!
Effective and easily managed