Customer Testimonials
On time well priced and do a great job both in and outside. My technician is great.
Always on time courteous and does a good job
My Northwest Rep is always on time, friendly snd does a nice job. Please thank him for me.
Our service tech Hayden is outstanding! He is very responsive and highly knowledgeable about pest control. He is very customer focused and always finds a solution to any issues that we may have.
Excellent service in everything I would expect and hope for in an exterminating company. Been with them for years. Never needed to have a re-do. Always there for immediate issues as well as maintaining needs throughout the home and property. Service Tech is very knowledgeable. Respects my property and addresses immediately any issue that comes up. Great all around service.
The technician is awesome. All of the people that I have spoken to when I call the office are incredibly helpful and prompt. I have no complaints and only continue to refer people to Northwest Pest.
Friendly, polite, professional. Call ahead.
Couldn’t be happier with the sales team, service team, and the crew that works on our house THANK YOU. We bought the house in May and were experiencing ant and roach issues. As things cool down for fall I can say we haven’t seen any creepy crawlies in months. I appreciate the Green program that is environmentally friendly and safe for my kids, which gives me a ton of confidence in you all. Lastly, I’d love to see a billboard with the Mouse saying “AIN’T NOBODY GOT TIME FO’ THAT!” - best billboards in the business!
We appreciate Chris. He does a great job, and he is always willing to help and do anything that we ask in an effort to assist with our pest control service.
The professional and timely manner of work done by the technician as well as the information given.
You’ve already got the heart of a great testimonial, Deb—your story is authentic, specific, and full of trust. Let’s shape it into something that Northwest could proudly showcase on their website or marketing materials.
Here’s a polished version based on what you shared:
---
“I’ve been a loyal Northwest customer since 2012, and it all started with an honest inspection that saved me from buying a termite-infested home. That level of integrity made a lasting impression, and I’ve trusted Northwest ever since. Keith has been servicing my home for most of those years, and his professionalism and consistency are unmatched. The fact that he’s been with the company for over a decade speaks volumes about Northwest’s values and the quality of their team. I couldn't be more satisfied with your services!
Service is consistent without a lot of input from the customer. Any issues are brought to
the attention of the customer. If there are no issues the customer has a notice to that status.
Always reliable and great service.
The technicians do an excellent job, they notify me before they come out and they make sure to take care of my property.
Very professional and did an excellent job.
Friendly efficient service.
I love the customer service (Dusty) he was very polite and knowledgeable. He always smiling.
Responsive to special needs.
The man that came was much much better than the previous one. He brushed all the website and spiders which were not done previously. He was excellent
Our technician, Rashiid Taylor always does a fantastic job inside and outside our home.
I love the service and the people at Northwest Exterminating! They always go out of their way to make sure I'm taken care of and that they do the best job possible. I would highly recommend them to anyone.
Excellent service and always letting us know if any problems or all is ok.
Always communicates what the next steps and when they will be here
Devon is amazing representative of your company
We have been customers since 2004. Other companies try to get out terminate and pest control business regularly. We never consider changing.
We appreciate your dependable service.
Always good explanations on services being done.
ALL staff members are courteous, pleasant, and helpful. Your HR team is great at hiring the right people.
Wesley Sherwood, who does our quarterly pest control, is friendly and helpful. Appreciate the work he does at our house. He’s great.
Your billboards are also incredible.
Rashid has make sure our roach problem is solved. Couldn't ask for a more concisentous
response! He's also very friendly.
The techs are very professional and conscientious.
It works! We purchased a beautiful 3,200 sq ft home and the roach and bugs made their way in after remodeling the home (having all the doors open for extended periods). By the next day after NW exterminating came, they were on their backs in the driveway and garage (8 in total)! Thank you! Thank you!!!
Excellent service! Just wish we had been warned beforehand that he was coming so we’d have been ready.
Sean is great he is always very polite and professional and is very thorough. The entire Northwest team has been exceptional with their service and response time to all my issues. Which I have not had any issues but trouble areas for which they gave extra attention to.