Customer Testimonials
No bugs inside my house
Josh is great!! He is what customer service is about
Recommend to a friend on Burchard in Soddy Daisy. Always a great job!
Professionalism of service and knowledge of it
Great job!!
Our bug-guy that does a great job! Timely, takes great care of spraying and takes down cob webs. Always a pleasant guy that provides 5 star customer service!
TC just has a great customer service attitude. I had a couple questions and two trouble areas. He took care of them and told me of another wasp’s nest he cleaned out.
Great job!
Prompt and seemingly thorough, friendly
Didnt like that I couldn't find the call number on google easily
dependable
People who answer the phones are always very helpful, friendly.
My Teck is Asa, who I think is one of the best I've ever had with Northwest.
Regularity and thoroughness
Thomas does a great job, and seems to be here longer than other technicians we've had in the past. While I can't watch everything they do, that little extra time makes me feel he's doing everything he reports. Thanks, and while I need to water more often, I think the yard is shaping up nicely. Thanks again...
Always willing to come out quick and see to my pests. Mr Hundley has been my serviceman for many years, and he is wonderful!. Helpful, asks if I need anything, and cares about me. He does a wonderful job!
We have been with this company through all of its name/managememt changes since the 70’s. Every tech has been respectful, professional and responsive.
I like that I am contacted before they come out and I am asked if there is anything I need to address, and then there is follow up after. Dillon was always so kind and now Quinlan is! You do a great job of hiring, and customer service :)
Your employee Robert, is so courteous, efficient and professional with notifications of visits, sending emails and text messages of visits, with responses to my requests and needs regarding specific places and reasons for extermination products and services which I appreciate immensely!
Easy to communicate with by phone. Reps who come out to home are knowledgeable and trustworthy. Everyone with the company is customer friendly and supportive.
Josh Jenkins has always done an excellent job, and he is always kind and friendly.
Dakota sends a message when he will be here and always does a great job
I’ve received services from Carolina Pest for over 40 years and must say I have always been pleased with the care your service techs give.
Professional & very nice service technician who answers all my questions & does a great job inside & outside my house.
Thorough, efficient, and super friendly!! As a realtor, I have worked with many companies and this is by far one of the best! Thank you so much!
Patrick does a fantastic job for us! Very professional.
Bryan does a good thorough job
I would not pay or trust another service!
....NO SPIDERS, BUGS, WASP.....
Very quick to respond to our issue and a local Alamance County Business.
Bill nice guy & did a thorough job
Very thorough. Dmarcus is great to work with.
Reliability and you stand behind it if anything is not done well or pest show up in between

Great customer services. Nice agents who do the job. Respectful and knowledgeable guys.