Customer Testimonials
Bill is the reason I stay with Northwest exterminating. He is always so friendly, professional, punctual and considerate. He goes out of his way to make sure all my pest control needs are met. I am not happy with the price increase that Northwest has sprung on us though.
Jeremiah, our technician, is knowledgeable, personable, and responds to our pest problems in a professional way!
Jonathan is thorough, knowledgeable, professional, & an all around great guy!
Devin does a great job and is thorough. The way the billing is done needs to be addressed. I get calls and/or past due notifications when the service has yet to be done.
Professional, timely, Courteous, friendly and informative re the critters.
Spot on re treatments to manage the pests.
Whether quarterly (roaches, etc) or yearly with checking the termite bait system we have through Carolina Pest Management.
Very professional and caring.
Always very professional
been having Carolina pest service for years, very pleased.
i like the service person. He is friendly and efficient.
Professional and care for their customers
Tim is always friendly, dependable, nice, and does a great job!! Thank you!!
Friendly and knowledgeable staff members
The people!!
Friendly servicemen. Use of huma and pet safe materials
Matt is very good at his job and very thorough.
Our guy is great. Michael does a great job and he's friendly and fast!!
good customer service
You responded to my complaint. I have been assured I will receive notice before your arrival.
Steady, reliable, friendly employees, and it works.
When I had a service tech come out to spray for wasps, spiders, bugs..etc, he didn’t wipe down cobwebs, check places for wasps that were on my deck and I had to ask him to go to several places outside. After I gave my feedback on him, I was not happy. BUT, North West sent another guy out here and he was great!! He found 2 wasps nests, in my birdhouses and got rid of them..took a duster type stick and cleaned cobwebs off my house and sprayed where he should have!
I’m glad North West took care of a situation previously done by another tech! Thank you!
Very professional, any questions I have has been answered, would recommend this service .
yOUR PEOPLE are skilled and good to deal with. Its good to have them on the property.
Appointment dates are always kept. Service personnel are professional and knowledgeable.
Jeff is in and out. Gets the job done quickly without interrupting our day.
Scheduling is always easy and the technician is always courteous and prompt.
Jason is always helpful and takes time with the applications. Cost is reasonable for the year.
You show up on time and do a good job.
So nice and efficient
The personal service....Michael does a great job but he also goes above his normal duties. I had an appointment on July 1st for our quarterly pest control service. At the last minute, I got delayed at a doctors appt with my Dad (who has Alzheimers). Micheal called me to tell me he was on his way, I missed his call but called him back to tell him I couldn't be there. He called me a few minutes later to tell he was there and thought my front door and been left open and offered his help if needed. It was hard for me to talk to him on the phone because I was still with my Dad. I thanked him but I wanted you to know how great of a guy he is. I hope you will thank him again for me. Being a caregiver for a parent is hard and it was so comforting to know that Michael was willing to help.
Jay is a good representative for the company. In addition to being knowledgeable and competent in his responsibilities, he has outstanding people skills. He personable and instills confidence.