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based on 3154 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, professional services & staff…great carpet cleaning for reasonable prices.
Professional, reliable, and they do an AMAZING job with cleaning carpets and upholstery.
Quality and service
I had an excellent experience with this carpet cleaning service from start to finish. They were professional, punctual, and incredibly thorough in their work.
My carpets look absolutely amazing—like new again! They were able to remove stains I honestly didn’t think would come out, and everything smells fresh and clean without being overpowering. You can really tell they take pride in what they do.
The team was friendly, respectful of my home, and took the time to explain the process and answer any questions I had. They worked efficiently but didn’t rush, making sure every area was done right.
If you’re looking for a reliable, high-quality carpet cleaning service that delivers real results, I highly recommend them. I will definitely be using them again!
Customer service and quality of job
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More professional and better service than other companies I’ve used. Also carpet came out cleaner than others.
workman professional, neat and clean
Easy to schedule, professional and prompt service. Great results. Reasonable prices
Brett was very friendly and knowledgeable! On time and very happy with the results.
My technician, Nick, went the extra mile to do a fantastic job on my furniture and carpet! He was also extremely helpful. Thank you, Nick! I will request him again and recommend him to others.
You did not get my sofa any where near clean.
We had very pesky puppy stains that Zerorez worked with us over multiple visits to get out! Great Service!
i'm telling you my redo on area carpet cleaning was superb. The technician knew what he was doing and the carpets cleaned out beautifully. I have three dogs and my carpets take a beating - but my technician was awesome and got the job beautifully done!!
Nick was great and did an outstanding job!
Our technician was Justin, and he did a great job. He was really detail-oriented and sent us pictures throughout the whole process. Our service included clean floor tiles and second-floor rugs, and they came out really nice. The quote was really reasonable and transparent.
I have very old carpet. Unless the tech. is careful and not soak the carpet, old stains will rise up from the padding. Ugh! Then they have to come back. Sometimes new stains appear.
Zerorez listens to me and puts fans on to prevent the stains coming up.They do an excellent job. This last time, the carpet turned out the best ever.
Ten out of ten! Promot, honest, and thorough!
The first person we spoke to on the phone was very informative. The technicians were professional and took care in cleaning up afterwards.
Shane did an excellent job!
Very professional and friendly. Quick with reasonable prices. The carpets and tile floor look very clean and fresh.
Very friendly fast and efficient service!! Will definitely use again as we have in the past!
Our carpets look new again. Nick was awesome and had a great personality. He was very professional and provided updates throughout the service. We are very pleased with the outcome and would highly recommend Zerorez.
Professional staff handles everything. Our carpets always look like new after Zerorez cleaning.
The consult was good.
Important that there is no residual odor. Sensitive to perfumes.
Prices are a bit high. The biologic treatments are not as effective as we hoped.
The technician was very communicative and friendly. Work was done quickly.
I say this company is the best around! We hired them to clean our air ducts after a renovation done in our home. We also had our carpets cleaned at the same time. All the services were completed and the tech explained everything he was doing. everything looked great! After the carpet was dry, we noticed two areas that showed stains. We called the company and they sent
another tech the next day to address them. He was also great. The next morning the stain in the master bedroom was back. I was thinking they would not come back. They sent a manager out the next day and he did a special treatment and dried the carpet at the same time. The stain was gone and it has not come back!!! Great customer service and the price was great as well!
Great service, friendly and knowledgeable staff, excellent outcome.