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Customer Testimonials
on time, does a good job
Rachel is through and always on time.
Setting up a visit via email, the promptness and thoroughness of the treatment.
James Johnston is a very good service rep.
I feel comfortable with our technician and he really seems to listen and solve issues that arise. He's also respectful in terms of cleanliness (foot coverings) and wearing a mask inside.
Need more continuity of technicians servicing a home. There is always a new person who does not know the history of my home. They are nice and seem knowledgeable, but have no working knowledge of past issues.
James is the best! Very thorough, responsive and gets the job done. We truly appreciate him.
I like Samir!!!!
The technicians are so friendly and knowledgeable.
Nathan is always on time, courteous and gets the job done.
It apparently works.
I feel like our big guy listens to our concerns and treats us like he would his family. He is quick to answer any questions I have by email.
Sumir our tech is awesome. He takes great pride ensuring everything is treated properly and always goes the extra mile when we’re having a specific bug issue.
Although we don’t need interim service between quarters, but when we do Sumir promptly responds.
We have always found Arrow products work very well. Thank you!
my technician james is amazing - he has extensive knowledge of bugs and is like a bug detective but he also respects his prey and gives me solutions that allow me to just keep them out of my house without harming them which is important to me since bugs are an important part of the ecosystem
Careful professional service.
I like that my technician is PROMPT, knowledgeable and very friendly.
Excellent customer service and quick response time.
Buen trabajo y excelente servicio. . Siempre dispuestos a atender rapidamente los requerimientos solicitados.
Your people are professional and friendly.
The competence and willingness to correct problems that occasionally arise in-between quarterly treatments. The only negative has been recent personnel movement and/or turnover.
Professional/personable/on time
Very prompt, knowledgeable and courteous service.
reliable and good servoice
Every aspect of it
Rachel is always available for questions and makes sure to explain everything that is happening.
We have used Arrow for over 20 years and always have great service and service people
The service Rep seems to be very through with examining areas and treatments needed.
Very reachable
Samir does a great job with our pest control. He’s attentive to details and he always goes above and beyond.
James Johnson does a great job for us. He is always courteous, friendly and very knowledgeable. We have been really pleased with him. Because he protects us from bugs. James is a 10 out of a 10 in our book!