Customer Testimonials

always on time, James is always very professional, respectful, informative and a pleasure to work with
I always get a live person on line when I call

I have a new person assigned to us. I totally liked the previous two whom I had for awhile. This guy looks promising too.

Professional and always on time

The service person is knowledgeable and performs a thorough job. The person is also prompt, quite friendly and courteous.

Technicians are very knowledgeable and service oriented.

Friendly service people. Willingness to come back out whne needed

I apologize that I have forgotten our servicer's name. (it used to be First name removed but he is new to us)
He is FANTASTIC. Very thorough. Found a wasps nest and took care of it asap, of course, with our ok for the service.

prompt and friendly......

Communication and reliability

Job well done

I’ve been an Arrow customer for 35 years. They are always polite and efficient.
I’d consider nobody else. If their is any issue it is fixed to my satisfaction.

Sameer is very efficient and knows how to answer my questions very good employee

Knowledgeable and respectful technicians who are always on time and thorough.

Our technician was great!!!

James is very professional does a great job and he is also country music extremely personable

On the first visit to our home for quarterly service, our brand new Arrow exterminator noted a leak / flood in our basement. She immediately began assisting me in moving items sitting in water and was truly helpful in not only providing our first service, but also, in being an 'extra hand' in the time of an emergency. She is professional, friendly and not merely a 'rush and out' irrespective of client's concerns or needs, person. What a unique pleasure to meet an invidual who understands customer service. Five stars ... for sure!

Friendly staff and good customer service!

James Johnston is the best!! He’s the reason why we continue to use Arrow. He goes above and beyond, always!! And he’s so kind to my daughter who loves watching him work. For years he has come and connects with our family as he takes care of our home. She now sees Arrow trucks on the road and asks if it’s James!?!

This past visit we had so many joro spiders which James relocated from the home to exterior bushes. James is the best!!! We look forward to him coming every time!

Courteous and professional .

Very courteous and professional team. Sonya and Samir have been amazing! I have a infestation that has pushed me to my limit but the team has been very supportive. And on top of everything I got a hand written "Thank you for your business" from Sonya! I know this should not be this spectacular but this type of service is rare! Thank you Arrow for keeping your standards high!

Very nicely, easily communicating and the job was quickly done with 10 minutes.

I am still getting small roaches in my kitchen.

On time as promised.

On time and effective.

I love the online appointments and the ease of being able to talk w someone. My exterminators are always well informed and nice

Everything

Professionalism and courtesy of employees.

I enjoy the great service.

Friendly employees who service my home, easy to schedule appts and love the quarterly reminders

I haven’t seen any bugs.