Customer Testimonials
Always very helpful. Go out of their way to find a solution. Sometimes if it is something small they don't charge, which is not expected but is appreciated. Recently had to get a part replaced. They happened to have a spare one in the shop that was left over from something so gave it to me cheap.
Trek is a good product and good service, good to deal with the team at my bike shop
You seem to know what you are doing!
Really love the friendly service and knowledge.
Personal friendly service, add-ons like free services with bike purchase, love the bikes (Roscoe 8)
The products are well known and proven quality products.
I have been a customer of My Bike Shop for at least 20 years and would not go anywhere else.
I have been very loyal to My Bike Shop and that loyalty has always been returned to me as a customer.
You carry quality products and offer honest advice.
Good service, very knowledgeable and affable owner.
Great service, friendly staff.
Personal service. No pressure sales tactics, not trying to sell what you don’t really by taking time to find what you do need. After sales service explained which I like.
Know their products
Great service without high labour costs.
Honest, professional, knowledgeable and great service
The fact that the staff are interested in you and endeavour to provide alternates in products.
Top service
Good old fashioned service. Friendly staff and atmosphere.
We appreciated you repairing our tyre and gears while we waited
Thank you
Great service from Jason and his team. So nice to have a trusted and reliable bike shop on the doorstep. Top team!!!! G
Jason is a very knowledgeable operator and very courteous to his customers. Highly recommend him and his services.
Personal service and knowledgeable advice. Not just trying to sell up to move product.
Friendly staff
Jason and the team are very knowledgeable about the bikes and accessories. They are extremely friendly towards people so you feel like you are talking to a friend rather than a salesman. They are quick and efficient and nothing seems a problem for them.
The staff were honest and friendly and explained what was required with language both myself and my son could understand.
Friendly, knowledgeable great service.
Great service, Thank you
Always very friendly and helpful. Thanks Jason and James.
First name removed was helpful and informative
Personal expert service
The team is great at the store. They know how to do things properly.

great and attentive service