Customer Testimonials
Good advice, service and helpful. I would definately recommend.
Hi Jason and the Team
Thanks very much for the great customer service on Friday with the Trek Domane Bottom Bracket replacement.
I appreciated you taking the time to chat through the problem and the solution and finding the time to get the repair done on the same day - a lot to ask with no booking.
I look forward to being a long term customer
Name removed 0409 817 351
Had the bike ready on time. Good manager.
Fast!
Local, reliable, great value, convenient, friendly, aptly named. ;)
Always been greeted warmly from Jason and the staff. Timely turn around times on services. Have purchased 3 bikes over several years and looking forward to my next one from My Bike Shop
They were keen to help me as soon as I walked in the door and made good recommendations.
Great service and knowledge of the bikes, riding and general industry know how. Prices were good (only a bit more than online, but thats fine because I am happy to pay for the advice and guidance to right product first time rather than having to buy it twice)
Prompt service; reasonable costs; helpful staff
Friendly, helpful, knowledgeable - a great can do attitude.
Great products and great service.
Friendly, helpful and local
The products did exactly what the were intended for, and I’m really happy with them. Service was responsive, professional and knowledgeable. No hard sell, options given and a discount. Very happy and I’d return/recommend.
Great products, both bike and accessories ✅
Great customer service, really friendly and helpful when choosing correct size bike for 7yo daughter.
Knowledge of products, friendly professional service. Very accomodating
The staff were extremely helpful - great service!
Great service and advice. On our doorstep and nothing is too much trouble.
Great service - wonderful staff & always helpful!!
You can’t beat a 10/10!!!
Cherry - Glenda & First name removed
the marlin 6 is a great bike and the customer service is outstanding
The customer service is awesome, product knowledge is amazing. Friendly people and want to make sure your the priority👌🏻✅
Very approachable staff and a friendly atmosphere
My Bike haven't been for a service in quite some time and after the service I now realise how bad it was. Good service and good advice. Found my bike shop!
Excellent customer service
Good selection of bikes, friendly service and great workshop/bike maintenance
Friendly and accommodating
Quality products and good range for a small shop. Objective information provided about products with non pushy sales. Great bike maintenance and servicing.
Friendly and knowledgeable staff and great service!
Good quality
Friendly extremely helpful and great service always go the extra mile. When first buying the bikes we went to four other shops. From the moment we walked into the store we had great service. 2 of the others after half an hour we still hadn’t been acknowledged.
Calem was fantastic. He was patient and knowledgeable. He provided sound advice and did not pressure the sales. A great experience compared to other stores we had been at before. Very happy to buy here again. Thank you. First name removed