Customer Testimonials
I’ve never ran out of propane.
Very prompt service.
Excellent response time when they tell you when you will get service
I will be a returning customer this summer solely because of Brooke Hess, Customer Service Representative. Her thoughtfulness and understanding, her appreciation for a long time customer makes her an invaluable employee. I was extremely unhappy and already set on changing companies, no question. But then Brooke contacted me. I was surprised, to be honest. And she kept trying to reach me, in a good way - I'm bad about checking email, etc. I'm certain if she hadn't I would have just railed and moved on. I've been an extremely good customer for 10 years and I will only remain so because of Brooke Hess. I hope you make it worth her while to stay at Earhart - she's earned it. Thanks Brooke, you're a kind and compassionate soul, the world needs more of your ilk.
Gentleman was very polite and caring
Ease of obtaining propane with auto fill
Fast and friendly service
Being local.
Thanks
The programs they have
Easy to contact, easy monthly autopay
Fast & Friendly service when I call in for anything pertaining to my account.
The girls in the office are always very friendly and helpful.
John was very helpful even with the difficult situation. Our renter had caused some problems but John managed to fix the issues which helped me feel comfortable and we could allow the renter to remain in the house even with his medical concerns.
easy to talk to
Everything. Very good service
Good service
Able to deliver per known tank level. Also find that you offer flexibility in delivery when your data shows needed delivery and driver would find it difficult to navigate snow buildup in the area. Delivery was attempted right after we had the drifting snowfall around Christmas.
That’s some months back I was able to be on auto refill and lock in a price on the propane! It’s pretty awesome!
We are very pleased with your company's service. Thank you !
I realized I paid $60 too much on my bill I paid 1/9/23
Price and never run out of gas.
Friendly staff and service guy was great
Prompt
Always reliable! Called and received a refill the next day.
Great service and friendly knowledgeable techs.
Easy to use customer portal, quick deliveries.
customer service has been second to none
Everyone has been very helpful and very nice.
Service is at the heart of your business. The customer comes first. This was so very evident by the care and time taken by Roger Jones, the service tech who set our tank and readied it for service. Driver 1666 filled our tank today. My husband didn’t ‘t catch his name. He was friendly and professional. We are pleased we chose your company to provide propane for our new home.