Member Testimonials
I feel safe at the YMCA because all of the protocols are in place. There are a variety of activities to choose from. It's a social outlet that keeps you at a safe distance.
Employees are very friendly yet professional in their jobs.
Clean@ warm
Safety with all activities
Love the group excersices, especially Ester's Fitness After 50 classes. Ester makes the class so fun and enjoyable that I can't wait to attend the next one!
I love swimming and I really like being able to schedule my swim times. Also the Hillcrest staff are hardworking and professional and helpful. It is a pleasure to go there.
Through the pandemic, there is still a safe and great environment that allows me to have fun and feel comfortable whether working with staff, popping in on a group exercise class or just having a conversation with other members as we encourage one another.
Pool and Staff
The programs are very well designed for good participation and meeting the requirements for the covid crisis.
I like having access to the pool in a safe way. That's the only activity I do right now due to Covid-19. However, other members and I have noticed that sometimes whoever enters our pool appointments into the system doesn't finalize it so we BELIEVE we have appts but we're not in the system. Then when we arrive for our appt we don't have a lane and we're not on the schedule. I hope that is worked out.
There is a program for everyone in the household.
I go water joking and it really helps, and I was never a water person
Being able to reserve a swim lane
The cleanliness of the place and most of all the staff working there. Warm and friendly people.
I like that there are a variety of programs and activities to choose from based on levels of ability.
Keep up the excellent work! Love your exercise classes and your facilities!
I predominantly use the pool. Cannot say enough good things about the lifeguards and front desk staff who check me in and out. Helpful, attentive, know me by name. Call me if there's an opening on a day if I couldn't book a spot. Their commitment to our safety in the pool and during the pandemic has been amazing. Best decision I made in 2020 was joing the Hillcrest YMCA.
Everyone is friendly and welcoming. Facility is clean.
The staff is wonderful and equipment is top notch
Content Instructors and music
I like the staff as they are kind and professional always willing to assist you anyway possible. I also like the various different exercise program.
Do not use.
I think this questionnaire should have more questions! The staff is tremendous! It’s always clean! They always follow the rules! Super polite staff! Very organized! Locker room is always neat! Always a conversation! Never scripted or robotic! I always try to bring friends and family in to experience what I love! Always positive! U never hear conversations u shouldn’t , such a well machine building. Kelly needs to be cloned and put in training sessions to show others in how to be. Those women is the foundation and needs to be recognized!
Very grateful for the staff at the Y and how helpful they are during these difficult times.
They have gone out of their way to provide as safe of environment as they can for us.
I haven't been active since the outbreak of COVID. I am looking forward to the day I can participate in my weights for women class. Also just regular workout. I have also participated in the healthy classes you have sponsored.
Just feels welcoming
Friendly staff and good instructors. Not enough variety in the evenings for over 50 yr olds who still work during the day
In the yoga class I needed and a nice atmosphere we all practice social distance. It was nice to see people I know😊✅
the pool
Staff is excellent. Equipment is good. Schedules are very good. Costs reasonable.