Member Testimonials
Swimming program-water is very clean, limited people
Remingdin system
The greatest thing about the Hillcrest YMCA are its people. The staff are always friendly and helpful, and, especially during this crazy COVID time, seem to be genuinely concerned about all the members. Grateful for having the pool back open. My body feels so much better now that I can get back in and do my exercises. Keep up the good work!!!
I love being in the pool and the gentle yoga. Also I like the instructors and the people who work at the desk. Everyone there is very nice and welcoming.
I found the staff to be very helpful and professinal.
The consistency
Convenient, fun
Love the water please add more classes
Clean facility and friendly staff.
I love the water walking the y offers!
That I can sign up for the pre-diabetes class
Lap swim
Bicycle
Machines for fitness
I like the variety of the classes offered. I like that I feel safe with the protocols put in place.
Friendly and helpful
Organized
I like the scheduled times for the pool.
There is a variety, you are open despite others are not.
Staff is wonderful.
If you have flyers to grab in the bins, suggestion to also put the YMCA calendar of exercises. What is the difference. Although it is nice you have it visible at the desk and on line. For some of us older adults, like to grab and go.
Thank you
The Hillcrest Family YMCA is one of the coziest and family oriented place with members as well as staff that care about one's well being. I See more individual families working out together with their youth, seniors enjoying time with others and developing new relations while enjoying their favorite group exercise class/ pool. Youth programs are fun to watch dads & moms get excited to see their youth participating in sports or swim lessons. Overall, I hear comments constantly, this branch is great & would prefer over any new updated one hands down.
There are many activities for all ages groups we are also well informed about changes so we can plan accordingly. 😉
People are friendly. Peer support.
GREAT
I liked the Zumba instructor. She was HIGH energy, pleasant and friendly. She started the class on time and kept us moving the entire duration of the class. Although, the room was a little small and too warm for what I'm use too, I will come back for Zumba classes.
the variety, availability, and frequency of programs. Instructors are great.
I especially like being able to schedule swimming. Even though this arose out of necessity because of social distancing, it is still nice because I know when I get there that I will be able to get a lane and swim for a decent amount of time.
I also think the staff is super friendly and helpful. I enjoy seeing them and interacting with them.
I love the social distancing, and the fact that only a certain amount of people are allowed in classes. I love that the facility is clean! I just love it 😊
nice and clean nice piop;leat desk
I first joined the Hillcrest YMCA at the age of 18 and am now 52 and have been a member for most of my life! I went to college locally and alternated between my college gym and the YMCA while doing so. I've had several operations over the years and even moved out of state for a few, during which I had to suspend or cancel my membership until I was either physically able or geographically back in town. I've had very many challenges both physically, emotionally and financially over the years, but I've always found my way back to where I first started. The Hillcrest YMCA has been one constant that I've been able to count on to no matter what, I was able to find comfort and familiarity with and start rebuilding once again both my body and mind. Debbie has been there as long as I have and no matter what I was coming back from, once I'm walked through those doors, it was like I never left.
Now at 52, once again just last week, after 1 1/2 year break due to two major operations and maybe the most challenging come-back I've attempted to date, when I walked in for my first work-out, Debbie was behind the counter, just like she always has been for the last 33 years to say "Hi Joe, how ya been?" like I never even left.
I've trained at almost every gym in the greater Cleveland area and have always, when healthy enough to train, have kept my Hillcrest YMCA membership knowing that, when I do work-out there, I almost always see a friendly and (most of the time familiar) face!
I will always consider the Hilcrest YMCA my home (gym)!
I primarily use the workout equipment on the first floor. The best thing about the Y is the staff. Friendly and helpful and always with a smile!
Group fitness classes are excellent!
Versatility, trainers, admin staff, everything!
Programs are exactly what I was looking for
Staff members are friendly and professional