Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 9, 2021 — Rated 10 out of 10 by T.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Staff have been helpful when I have been looking for a vehicle.

Report a concern   August 9, 2021 — Rated 10 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

friendly and fast

Report a concern   August 9, 2021 — Rated 10 out of 10 by Melissa Trosper Don Franklin London Ford - Service
What do you like about our products and services?

I love it
Report a concern   August 6, 2021 — Rated 10 out of 10 by J.N. Don Franklin London - Sales
What do you like about our products and services?

Easy access to sales personnel and services
Report a concern   August 6, 2021 — Rated 10 out of 10 by John Engle Don Franklin London Ford - Service
What do you like about our products and services?

Nice
Report a concern   August 6, 2021 — Rated 10 out of 10 by K.P. Don Franklin London Ford - Service
What do you like about our products and services?

Very personable and helpful
Report a concern   August 6, 2021 — Rated 10 out of 10 by Mitch Philpot Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I like the selection of Trucks availability and Customer service.
Report a concern   August 6, 2021 — Rated 10 out of 10 by Jerome Anderson Don Franklin London Ford - Service
What do you like about our products and services?

Good people to deal with.
Remember this when I trade again….
Report a concern   August 6, 2021 — Rated 10 out of 10 by Herbert Hicks Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I am a Ford man also like My sells man Tim wells will help you any way he can

Report a concern   August 5, 2021 — Rated 10 out of 10 by R.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and friendly competent employees
Clean facilities throughout.
Report a concern   August 5, 2021 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very fast and thorough!

Report a concern   August 5, 2021 — Rated 10 out of 10 by Q.S. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous and professional service!

Report a concern   August 5, 2021 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great people

Report a concern   August 4, 2021 — Rated 10 out of 10 by B.J. Don Franklin London Ford - Service
What do you like about our products and services?

They’re the best.

Report a concern   August 3, 2021 — Rated 10 out of 10 by Charles Parker Don Franklin London Ford - Service
What do you like about our products and services?

Great service!!
Report a concern   August 3, 2021 — Rated 10 out of 10 by Sharon Hibbard Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   August 3, 2021 — Rated 10 out of 10 by A.T. Don Franklin London - Sales
What do you like about our products and services?

My sales person kindra was very helpful

Report a concern   August 2, 2021 — Rated 10 out of 10 by Bill Gray Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We've had the chance to drive both of the new cars we purchased and could not be happier with the vehicles! Exactly what we were looking for and then some. I had driven Kia before as rentals, and always heard great things and the value for the dollar is amazing with the added bonus of great gas mileage to go along with the features. These cars deliver!
Report a concern   August 2, 2021 — Rated 10 out of 10 by Amanda Hoskins Don Franklin London - Sales
What do you like about our products and services?

Always go over and beyond to help us. Lords will we will continue to use Don Franklin.
Report a concern   August 2, 2021 — Rated 10 out of 10 by Wanda Hurt Don Franklin London Ford - Service
What do you like about our products and services?

Professional

Report a concern   August 2, 2021 — Rated 10 out of 10 by Lane Liber Don Franklin London Ford - Service
What do you like about our products and services?

Prompt friendly service
Report a concern   August 2, 2021 — Rated 9 out of 10 by S.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service department is very friendly.

Report a concern   August 2, 2021 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

The whole service department. They have been amazing to me. Even though I didn’t buy my car from them.

Report a concern   August 1, 2021 — Rated 9 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

DF Ford has always done a good job servicing my truck. The biggest positive for me is that they finish the work quickly. This vehicle has had a couple of unusual, complicated problems that they stayed with until a resolution was obtained.
Report a concern   July 31, 2021 — Rated 10 out of 10 by Greg Hughes Don Franklin London Ford - Service
What do you like about our products and services?

The service department at Don Franklin Ford is second to none. Absolutely the best there is.
I can’t say that for all of the service departments that Don Franklin has, but the Ford department is awesome.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Herbert Hicks Don Franklin London - Sales
What do you like about our products and services?

I like Ford vehicles and the courtesy of the staff
Report a concern   July 29, 2021 — Rated 10 out of 10 by Jonathon Henson Don Franklin London - Sales
What do you like about our products and services?

I would definitely recommend anyone to Don Franklin London KY! We had a wonderful experience with our recent purchase, Amber done everything she could to help find a vehicle we were happy with, and she really exceeded our expectations!

Report a concern   July 29, 2021 — Rated 10 out of 10 by A.H. Don Franklin London - Sales
What do you like about our products and services?

I primarily dealt with the sales team. Raleigh did a great job in getting back to me quickly for the information needed to complete the sale.

Report a concern   July 29, 2021 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, efficient customer service.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Sarah Adams Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff!


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