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Customer Testimonials
The staff was very professional and kind
They use Ford part and the service department was real friendly
Friendly fast service
great dealership!
The service is amazing!! The service crew is friendly and kind. They don't ignore me when I am there. They all say hi and ask if they can help me. I would recommend the London Ky site to anyone.
Took my car because of a recall for several things. Very satisfied that it didn't take as long as I expected. The guys in service department are extremely nice & answer any questions I had. Great guys.
Service
I very seldom make appointment they work me in good
Very easy to schedule and quick service.
They were very professional people. The service department did as I requested. Will use them for all my service needs.
Don Franklin employees go above and beyond to help the customers get the best deals at great prices. They are upfront and honest about the products they sell and are willing to stand behind them with excellent warranties. They also have excellent service department.
Both members of your team were friendly and helpful.
Good or bad they always honor there word with out having to give that extra effort other dealerships may require
Good Service. Quick! Thank you!
Bought 3 vehicles from don franklin in London. really happy with all of them! service is great!!
Service and repairs made while I waited and my appointment was prompt as it always is
Earl in the service department always goes above and beyond to meet the needs of the customer. He has always taken great care of my vehicles and because of him I will always bring my vehicles there for service.
They have great service and absolutely some of the best employees ever would and do highly recommend them
Always polite and friendly. Prices are very fair and they have well trained employee that do the job right the first time,
Dawn Caldwell assisted me in making my first big purchase! She was absolutely incredible, and the sweetest person I’ve ever dealt with. I looked around at different dealerships for a while, but nothing ever suited me and the staff at other places were so short tempered. Dawn assisted me in the entire process from start to Finnish.
I like the professionalism they show when dealing with the customer. Having service performed on your vehicle can be an intimidating process with some dealerships, however, Don Franklin service people make this so easy. Thanks!
Staff have been helpful when I have been looking for a vehicle.
friendly and fast
I love it
Easy access to sales personnel and services
Nice
Very personable and helpful
I like the selection of Trucks availability and Customer service.
Good people to deal with.
Remember this when I trade again….
Fast and good customer service.