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Customer Testimonials
They are good about getting you in and getting you out!
I love the people that work there. They are all so nice. Especially Mrs.Peggy Moss !!
The service team has always got my vehicle in for an oil change in a timely manner and always been very nice. I really appreciate them!
Good service and quality of the product
Reliability
Peggy is always a pleasure to work with. She and her sales manager are the reason we keep coming back
Smoothest transaction I’ve experienced
Everyone was very helpful
They where great
Staff is friendly and knowledgeable.
Friendly staff quick service
The staff was very friendly and they serviced my vehicle in a very timely manner!
Warranty on pre-owned vehicles. Don Franklin powertrain warranty
Fast and Reliable service
Great service! They always go above and beyond to help their customers.
I have always had the best service !
I’ve just really always thought Nissan was a great vehicle. I had a 2023 Kicks it got totaled flipped 4 times end over end my Mother-in-law walked away with a seatbelt burn and a couple of bruises. The airbags and roll bars and the Good Lord saved her. That salesman David Powell is a pretty good fella at Don Franklin Nissan in Columbia Ky. Go check them out. Good people
Tim was a real pleasure to work with. I’m three hours away. He made it easy. Finance Manager came down from the Ford store to help get me in & out. Great people that are definitely a strong asset to your company. Five stars!
First rate service!
Great help and easy process!
Easy to set appointments and great customer service.
There quick Service
Fast friendly service
Easy to get in pretty quickly. Everyone is nice!
Ease of scheduling an appointment and getting in & out quickly.
Great service. I trust everything they do.
Friendly and efficient staff!
Very friendly staff. From sales- David he’s the best. Or service They go above and beyond to make sure I’m satisfied
To be honest, I thought the labor was too high. I know wages have to be competitive to keep the best workers, but when the cost of materials is a fraction of the labor costs, it's a little frustrating for people that are on a fixed income and feel like there isn't another option. :(

I’ve just kinda always liked the Nissan since I was young. Then the first of 2024 I spotted the Metallick Orange Nissan Kicks loved it. Then recently my Mother-in-law took it for me to get an oil change and on the way back she hydroplane and rolled it end over end 3-4 times. I know God was riding or driving because she came out with a shoulder strap burn and 2 bruises. But here the Nissan had air bags come out every where and the roll bars that are in it saved her life I’m sure. Thanks Don Franklin Nissan of Columbia Ky. Also if you want a nice salesman that will do his best see David Powell