Customer Testimonials
Everyone that works at Wildrock is knowledgeable about the products and if they are not they find the right person. Each visit I always find exactly what I am looking for or the next best thing. The store is local and I love to support local and it’s one of my favs!
One of the best outdoor stores I have been to in a long time. Excellent selection and merchandising.
The store has a fantastic selection of outdoor equipment and clothing! The staff are very knowledgeable and pleasant!
We just like the staff, store and selection.
Good products.
Informed sales people.
Flexible, fair when need to be.
Great service, great product choice.
We had a great trip to your store this week! The staff were so friendly and knowledgeable about the products. We will for sure be back!
Friendly, knowledgeable, and efficient. I had a great chat with both mechanics that I met with and they both explained what was up with my bike very clearly.
Excellent quality products with amazing customer service beyond expectations. Two thumbs up.
Friendly and prompt service, with knowledgeable people helping you from the minute you come inside the well stocked store.
I bought new hiking boots with a generous gift certificate but forgot the certificate at home.. no worries, we'll put your boots aside for you! No questions asked just gave my name and when I'd be back!! When I returned on Monday, the lovely young lady remembered me and my forgetful story and cheerfully got my boots!! Then proceeded to answer questions about a foot path around Little Lake, gave us a map, and encouraged us to grab a coffee at the cafe among the way. She was truly delightful!! And so was my shopping experience at Wild Rock Outfitters.
Local vendor selling high quality goods. Would love to see some wilderness first aid courses and wilderness skills courses
What's not to like?
- convenient location
- great staff, especially Jeff F.
- value for money, rental included bike, lock, helmet, trail map
Local stock
Jonathan (in "camping") was very helpful identifying the available inventory, and how to secure the kayaks we wanted. He was accommodating when we changed our mind about model when we arrived to pick them up. We had never been to the store before, but were very pleased with the service and product selection. We'll be back.
I am always happy with the product selection and friendly service. Most importantly is service that comes after the purchase and I am happy to say that if there is an issue, you give the same great service. It is the only reason I make the long drive to purchase from you! : )
I drive from Bowmanville on a regular basis to find specific outdoor equipment at your store. Your staff is outstanding and very knowledgeable in regards to outdoor adventures and cycling. Years back, there was a young gentleman who worked in the equipment rental dept. who gave me some ideas for some backcountry locations in and around the Kawarthas and I am still canoeing them to this day. Keep up the exemplary service!
J. Last name removed
Knowledgeable expert friendly staff and great stuff.
Wide variety with knowledgeable staff.
Excellent customer service.
I bought a bike and the experience was great!! Kieran helped me and he was super knowledgeable and friendly :)
I like that the staff are knowledgeable and that it is a local business
Friendly and knowledgeable service, good selection of products and brands. When we ordered a pair of kayaks, we were given solid advice during and after a needs assessment that helped inform our buying decision.
When we picked them up, after multiple Covid related delays - during which we recieved regular updates, we were given good assistance in installing J-hooks on our roof tracks, and securely loading the boats on the car.
Local and well stocked. If someone doesn't know the answer they try to find out for you. Love this store!
Alecia was wonderful to work with. She was very knowledgeable about the Yeti product line and helped me purchase my first cooler! I'll be back :)
Quality - high end selection of products. Knowledgeable staff
Staff very knowledge and array of products excellent
Staff is consistently friendly and extremely helpful. Store offers wide variety of products on display and is eager to accommodate for special ordering needs.
friendly and local
Staff is always helpful!
Great selection for all your camping needs!