Customer Testimonials
Helpful, friendly. Many high quality brands and lots of choice!
Friendly folks and very knowledgeable about products because they use them themselves!
The high quality
A wide range of quality gear with friendly, informed and helpful staff -- a great place to explore your needs!
Excellent bike service. Friendly, helpful staff
Affordable and you always have what I am looking for. Actually a local company unlike MEC anymore.
Excellent patient service from Kieran; went above and beyond call of duty!
Pricey but great products with friendly & knowledgeable staff. Oh yeah, and pet friendly too!
Quality products, friendly service, you stand behind the products you sell
Service shop was very quick to change out my tire. Fast v friendly service
Great service! Really appreciate the price matching, too. Local free delivery is great, as well!
I like the extensive selection of products and the expert client support. Very knowledgeable and friendly.
High quality products that are well supported by Wildrock team.
Community based business which promotes healthy lifestyle
Selection and ambiance
You have everything I need and you're local which I love!
Always good service from knowledgeable staff and no pressure to buy anything.
Lots of friendly staff
Staff are friendly and knowledgable. Good variety of quality products.
Very friendly and helpful. Great quality products for the outdoor enthusiast.
Good sales staff and great brands.
I like the quality, variety and knowledgeable staff. I also like the services you off (bike repairs/tune-ups, clinics, excursions and the Banff Film Festival).
Service is good. I would have given a 10/10, but when I arrived to pick up my bicycle After a long wait, given the current bicycle pre order process, the tubeless ready tires on my Roscoe 7 were not converted to tubeless as requested. In fairness, the conversion was requested last minute (3 days) before pickup and was added to the bill and a work order but the work was not completed by the time I picked it up.
Tory was very helpful and willing to share knowledge with me so I could make the right choice during the pre order process. My daughter loves her Precalibre 12 bicycle and her Bontrager little dipper helmet, thank you Wild Rock!
Quality
High Quality!
Your customer service has been great.
Friendly. Efficient. Organized. The whole staff is professional and helpful!
Wild rock has almost everything that I need in outdoor equipment. I bought cross country skis here last year and they have worked out very well. I just ordered a Kayak rack and Alex was very helpful.
Love the products and individual device.
Staff are really helpful.