Customer Testimonials
Wild Rock has a great selection and really helpful staff. They're also a very community-minded business, contributing generously to local charities and important causes.
Had issue with some hiking poles, called store and spoke with Tanya and she was great to deal with, sent new poles with return label for defective ones, will shop here again.
Great products; quality and style and choice
Well informed staff attentive to customer's needs and style
Wild rock has always been great. Friendly staff, great products, and more then accommodating. Thank you WR!
I appreciate the prompt, friendly service. AND the understanding that was shown to a forgetful, old lady:-)
quality, friendly staff
Love the range of products and selections within each product line. Everything is very good quality and that's a priority for me. Staff very knowledgeable and helpful. Your bargain basement brings tears of joy to my eyes!
Excellent, practical advice on products that are suited to meet my needs.
Good knowledge of products. Great return policy.
Costumer service has always been great and the quality of the products are amazing
Quality, eco friendly and prompt!! Always friendly
I love buying local when you feel the personal touch. Wild Rock Outfitters not only treated me right as a client but had what I wanted when literally no other store in a 100km had what I wanted
You folks are amazing! Your service is so down to earth. I bought some gloves and had a small repair question about my skis - your associate took the time to check out my ski and found me the little part I needed - no charge because he found a used one in the repair shop.
This kind of service is a regular thing at Wild Rock - always a willingness to help and always a true interest in my needs.
Jenn provided outstanding service in fitting me with a Nordic ski package, delivered through curbside pickup.
Variety of products is excellent, proces are competitive.
Extremely efficient service!!
You folks made the COVID-friendly shopping experience something kinda special - the personal service on the phone and curbside is kinda remarkable! Kindness and a smile goes a long way in these deeply depressing times, and the staff at Wild Rock had deep kindness and warm smiles all while helping me get exactly what I needed.
First time buying, so I have not had a whole lot of experience with the items you sale, but I have heard great things!
Great service! Easy online order and curb side pick up! Order ready for pickup in hour!
Friendly and knowledgeable service
Great looking store. First time shopping at the store and can't wait to be able to shop in person.
Local business, better product curation than competitors, quality equipment I can trust.
I had checked out another store for snowshoes, and then my sister suggested looking at your shop.She lives locally and is always trying to promote within the community. I was happy to get them quickly.
Great service and no hassle price matching!
Top quality products, exemplary friendly service.
Service was very helpful and knowledgeable. Explained exactly what I needed, what would suit me best and researched what was available and very pleasant to deal with. I would recommend your product and services to anyone.
Thanks
Great advice and personal service, even in a pandemic!
Good quality and very fast delivery. I will surely recommend it to my friends.
I received a personal phone call from a staff member to tell me what they had in stock. The service was quick. I was able to pick up my purchase the same day. Staff was friendly and courteous.
Great products and the staff know what they’re talking about.