Customer Testimonials
Excellent customer service
The person in the camping department was great. He helped me pick some great stuff for my son’s first winter camping trip. He was really helpful!
GReat customer service, prompt shipping too!
Good quality!
I was so pleased there was a daytime visible rechargeable front bike light for my evening commute!
Great quality
They are community-focused and environmentally thoughtful. And they are great quality!
Good quality product and knowledgeable, honest staff
I ordered online Monday night, received the shipping notification at 10:18 am Tuesday, and was trying on the boots as I ate breakfast on Wednesday. Amazing!
The cross country boots fit perfectly, but I deserve the credit for choosing the right size!
Thank you!
Great products and friendly service.
Service is great and staff is very professional. Thank you for all your help Wild Rock !
Had a great bike servicing performed by Callum. He was very knowledgeable and friendly. Couldn’t ask for more.
Great staff, friendly and knowledgeable!
Such a great store , lots of variety . the staff are awesome as well . ask if you need any help looking for anything they are there to help , plus the store setup and display is fabulous..
Have A Great Day Everyone ..
Great products. Great service :)
Good selection and high quality items.
friendly service. great products. we like buying local, especially in our downtown
The team in the bike service shop provide friendly, knowledgeable service. They make sure I understand the service and parts involved, showing their obvious interest in their work, without being condescending. That welcoming, friendly environment is really appreciated.
Friendly and knowledgeable
The Staff are knowledgeable and very friendly!
Personalized service by experts, patient associates
Great classic outdoor gear!
Good selection and reasonable prices.
heipful staff. good quality products.
Quality
Knowledgeable staff....great quality products! Also love the price match option as I would prefer to show locally.
Great service, great product knowledge, great vibe. What can I say? Wild Rock is my "gold standard" for customer service, both remote and in store. I teach customer service to a wide range of people from college students to professionals in the tourism field and I use WRO as an example all the time. Keep up the good work. Give me free gear!
When shopping at Wildrock I trust that the research has been done, and that what is in the store represents the best quality and functionality for the gear that I need. The product lines are curated for real use by real outdoor enthusiasts with concern for the environment and respect for impact.
Service was awesome
Shipped on time. Store carries quality items and gear.