Member Testimonials
customer service is great
We love coming to Southeast YMCA. The staff are polite, courteous, and have a welcoming attitude to everyone especially my 2 special needs children. They accept them for who they are and are understanding of their limitations and challenges. Great appreciation to Ms. Kristina K. the executive director- she is very thorough, kind and knowledgeable of running the place efficiently and effectively. She always come and greets us with a cheerful face and warm approach. We have been members only since October 2021 and we haven't had any bad experience with the staff and the people that comes to the place. Very family oriented, clean, organized and safe.
More power to the staff of YMCA
H Calope RN
Louisville,KY
Professional staff,workout machines, great classes
Friendly staff
The Southwest Y is like a family. Everyone is so friendly and helpful. We love the water aerobics classes!!
I like the classes and camaraderie of the members. It has a lot to offer all ages.
The Southeast YMCA just feels like one big family.
I enjoy the family friendly atmosphere and the warm and welcoming environment and staff. Great place to workout and I appreciate that’s there’s a variety of things to do for everyone in the family!
I have received nothing by smiles and encouragement when I walk through the door and am greeted by the people at the desk. I have enjoyed conversations with the life guards at the pool, which is where I spend most of my time. The facility is well kept and clean. Couldn't say enough good things about the staff at the Y.
Bob Garvey
The sense of community and the variety of classes.
Friendly / clean / safe
I love the aqua fitness classes. Carla is the BEST!
Everyone is friendly and takes the time to welcome or wish you a good day when leaving
I’m enjoying the water classes
Carla is an awesome instructor, which all of instructors do a great job.
The staff that is friendly and helpful and the variety of classes that are offered at various times.
I’m grateful that did the right thing based upon what I was told when I put the membership on hold during Covid. Took a couple calls but everything was made right.
Water aerobics and the instructors. They are very pleasant, upbeat and caring for their Participants.
The friendly atmosphere and the Water Aerobic classes.
Consistently friendly and helpful staff. All feel welcome and equal, which is not the case at other Ys.
The YMCA is Family Oriented. And inclusive to our Culture and Society.
Pool, staff, Especially Bethany at front desk. Carla is an excellent water aerobic instructor. All the staff are great.
The staff is very friendly and I love the aqua fitness classes.
The community of support and compassion that the YMCA offers is unlike anything else! The staff is wonderful and helpful!
The water aerobics!! Carla, Rose, Cheryl, Marcella, Denise
My son has done fun , educational and physically active games. He loves it and so do I. THe staff is professional and keep us updated on the events of the day.
Pool
The camp gets better and better. Thank you for fully trained staff, variety of activities, and field trips. My son looks forward to attending camp each day!
Great activities for the kids! Awesome staff!
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The friendliness and helpfulness of the staff are great here.