Blauvelt

Average rating: 9.2 out of 10 based on 2672 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 19, 2024 — Rated 10 out of 10 by A.O. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The promptness and professional attitude of the staff

Report a concern   May 19, 2024 — Rated 10 out of 10 by A.M.B. Jiffy Lube of Crofton
What did you like about your recent visit?

Fast and courteous

Report a concern   May 19, 2024 — Rated 10 out of 10 by P.D. Jiffy Lube of Dundalk
What did you like about your recent visit?

People were friendly and efficient!

Report a concern   May 19, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Great employe service! Stefon was great!

Report a concern   May 19, 2024 — Rated 10 out of 10 by N.A. Jiffy Lube of Laurel
What did you like about your recent visit?

Great service.

Report a concern   May 19, 2024 — Rated 10 out of 10 by H.N. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast service and friendly staff. A pleasant experience.

Report a concern   May 19, 2024 — Rated 0 out of 10 by A.W. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Too much air was put in 2 my tires luckily my car told me, very dangerous, it's unfortunate because I've been going to Jiffy lube for along time. Not comfortable trusting staff that can't even check tire pressure. Educate staff please before they hurt someone.

Report a concern   May 19, 2024 — Rated 10 out of 10 by H.J. Jiffy Lube of Beltsville
What did you like about your recent visit?

Thanks

Report a concern   May 19, 2024 — Rated 9 out of 10 by J.Y. Jiffy Lube of Johnstown
What did you like about your recent visit?

they did what they said they would with speed and
were clean.

Report a concern   May 19, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Excellent customer service. Professional staff

Report a concern   May 19, 2024 — Rated 10 out of 10 by R.M. Jiffy Lube of Dundalk
What did you like about your recent visit?

Quick Ina and out! Always documents the service.

Report a concern   May 19, 2024 — Rated 10 out of 10 by D.M. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast n quick

Report a concern   May 19, 2024 — Rated 8 out of 10 by J.E. Jiffy Lube of Crofton
What could we do to improve?

Install my hubcap properly. Luckily I checked all of my hubcaps before I I left and my drivers side rear fell off. It would have been lost!

Report a concern   May 19, 2024 — Rated 10 out of 10 by D.M. Jiffy Lube of Crofton
What did you like about your recent visit?

Everyone is very friendly and it all works smoothly

Report a concern   May 19, 2024 — Rated 10 out of 10 by E.C. Jiffy Lube of Crofton
What did you like about your recent visit?

Efficiency, inform/follow up on recommended services

Report a concern   May 19, 2024 — Rated 10 out of 10 by M.K. Jiffy Lube of Laurel
What did you like about your recent visit?

Great staff. Very helpful

Report a concern   May 19, 2024 — Rated 10 out of 10 by J.T. Jiffy Lube of Beltsville
What did you like about your recent visit?

The service was quick and excellent.

Report a concern   May 19, 2024 — Rated 9 out of 10 by E.A. Jiffy Lube of Beltsville
What did you like about your recent visit?

Fast and friendly

Report a concern   May 18, 2024 — Rated 10 out of 10 by S.D. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Very professional and friendly team

Report a concern   May 18, 2024 — Rated 8 out of 10 by H.N. Jiffy Lube of Crofton
What could we do to improve?

I went for an oil change and the staff did their usual good job. I asked if they could check the breaks and they were hesitant about that saying they’d have to take off the wheels and I got the feeling they really didn’t want to. I let it slide because I’ve got a regular mechanic. But if you advertise that you check breaks maybe your folks should be more eager to do it.

But my oil change and coolant replacement was done quickly and professionally. I also used the coupon you guys sent and that saved me a little cash.

Report a concern   May 18, 2024 — Rated 10 out of 10 by R.R. Jiffy Lube of Laurel
What did you like about your recent visit?

Awesome service!

Report a concern   May 18, 2024 — Rated 10 out of 10 by R.W. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Thorough explanation and courteous service

Report a concern   May 18, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Dundalk
What did you like about your recent visit?

The service staff and technicians were nice and thorough with describing what needs to be done to my car.

Report a concern   May 18, 2024 — Rated 10 out of 10 by R.L. Jiffy Lube of Johnstown
What did you like about your recent visit?

The crew was knowledgeable and finished the oil change in about 15 minutes

Report a concern   May 18, 2024 — Rated 10 out of 10 by D.K. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast and great customer service

Report a concern   May 18, 2024 — Rated 10 out of 10 by P.N. Jiffy Lube of Elkridge
What did you like about your recent visit?

Great customer service

Report a concern   May 18, 2024 — Rated 10 out of 10 by E.E. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very knowledgeable crew. Worked well together to get all done in short time

Report a concern   May 18, 2024 — Rated 10 out of 10 by D.L. Jiffy Lube of Pikesville
What did you like about your recent visit?

Friendly, fast service.

Report a concern   May 18, 2024 — Rated 10 out of 10 by R.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

Friendliness and communication

Report a concern   May 18, 2024 — Rated 0 out of 10 by J.K. Jiffy Lube of Johnstown
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Took in to get oil change and transmission fluid topped off. Said it was to dirty on the under carriage. Did it myself the next day. Looked like a normal under carriage to me. Slightly oiled but I literally did not get dirty changing the oil and filling up tranny fluid.

Last years team was 1000% more helpful.


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