Customer Testimonials

Great people, no-judgement, no-nonsense, no-upsell

Landry's in Norwood has been so helpful every time we needed them!

Landry's is very helpful and endeavors to make sure you have the right product for your intended use.

Quick turnaround!

Very friendly, helpful and informative. We were in and out in 15 minutes with a beautiful new bike and a very happy little boy.

Professional and knowledgeable associates! Thanks...

Good engagement with Michael and my granddaughter rode her new bicycle out of the store after an in store test ride!

All your employees were pleasant and knowledgeable. Very good shopping experience.

Very professional

Friendly and helpful

Great support. Friendly, knowledgeable. Overall great experience buying a Trek Marlin 8 from Doug!

Great products and helpful service

Knowledgeable attentive service when I came into the store

Knowledgeable and friendly staff. Great service. Large selection of items. And they can always get things from their other stores for you to see and purchase.

Excellent service all around.

Hannah and the Mechanics are Awesome!!!

Staff is so incredibly nice and helpful. Even little things like offering to carry stuff to my car for me (I was carrying a baby) was very appreciated.

Fast delivery

Staff is incredibly helpful. I came in multiple times and they were great with repairs and helping me identify the bike I wanted to purchase.

You guys did an awesome job putting my new set of wheels. The bike looks fantastic, smooth and faster. Thank you so much!!

Friendly service

Great. Friendly. Quality repair

Great bike mechanics

We were greeted by Doug, he was busy with another customer but invited us to browse. Doug showed us around the showroom as we explained our purpose as it related to bikes. Doug was patient and knowledgeable, he suggested a "style" of bike before we landed on the purchased bikes. My wife and I are very happy with our new bikes and look forward to tooling around various neighborhoods and bike paths! Thanks, Doug for a job well done.

Very pleased with Tylers work and responsiveness!! And Doug, Hannah and other team members always go out of their way to get things done right!

GREAT JOB! Love them working on my bikes . they know what there doing love to help out and support our bike shop...

The staff are very nice and helpful.

Our son's bike need some repairs as well as a service. When I arrived I was greeted warmly, as usual, and had an informative conversation about our bike. I was told about different parts that were available and about what the service covered. We were happy with the final price and time it took to work on our bike. Our 10 year old son was/is very happy with the work done to his bike and is a daily rider, 3 miles, to and from school. Thanks for your hard work and guidance, signed a loyal customer...

1 Knowledgeable salesperson (manager Doug); knowledgeable technician (Jason)
2 Takes time to communicate thoroughly--
a) SALES pros and cons of particular bicycle styles and the models.
b) SERVICE possible items needing repair, what will be examined, pricing, why things might need replacement. etc.
3 Friendly, demonstrate they enjoy their work and do enjoy bicycling.
4 Products on display and can be seen as well as discussed.

Great service!