based on 2635 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not try to push extra services
Great service, will be back
Very courteous and service was completed in a reasonable time. Honest and friendly
Everyone was helpful and friendly
My needs were addressed in a timely manner. I like that.
Great service, but the cost for the battery replacement could be cheaper compared to Autozone and Advanced Auto Parts.
I requested in advance an estimate for the total cost of my oil change, but you ultimately charged me an additional 10% for shop fees and taxes. I would have appreciated your total honesty up front. Otherwise your service was fine.
Been using this location fir years. Professional service staff who explain things clearly and do complete work.
Always great, fast, no nonsense service! This Jiffy Lube is wonderful.
Service and people are always great
Quick, no nonsense, friendly
Excellent staff to customer relationship. Great service with no time delay.
Fast service
The entire experience from the initial welcome to the work schedule being completed in a reasonable time
Customer service is the best.
Very friendly staff at every step. Prompt. Courteous.
Quick and the gentleman that reviewed the scope of work was very thorough and patient.
Professional, courteous
Every staff member was courteous, respectful, and efficiently did their part to extend great customer service.
Just a little more expensive than I thought it would be.
Everybody was friendly very professional and got my car done thank you
My name is Name removed I received an Oil change at the Marlow Heights Location, but I believe that they didn’t give me a new filter. Can someone please email me or call at Phone number removed? I’m going to take my car to a shop to make sure.
I liked every activity during my visit. As I pulled on the lot, I was immediately directed to the entrance of a bay. Then I was greeted and asked what service I wanted. The Customer Service Adviser, Mack Parker, had my vehicle evaluated to determine any deficiencies. Mack explained I will need additional service in the future. I enjoy going to this particular Jiffy lube since there’s no hard sell.
The service was fast and the employees were friendly.
There was no wait. The service was fast and good. The price was reasonable.
Service was terrific, however, it had been a while since I had gone to Jiffy Lube. Cost of an oil change was $100, up from about $60 the last time I was there! I was very surprised to say the least.
Everyone was courteous, professional, and efficient during my oil change visit.
Quick and easy
Everyone is always nice! I like not having to wait long!
Very friendly and fast service