Customer Testimonials
Superiors schedule for deliveries never let you run out of fuel. Delivery drivers are professional and friendly. Very efficient - propane truck completes the delivery quickly. Any time we had questions or needed help from Customer Service they were always there and very helpful with anything we needed.
Great customer service. Reliable!
The installer was knowledgeable and I felt safe with the work he did installing my propane tank.
Quick and fast service. Friendly delivery people. Easy to use the web to reorder. Great service and delivery all around!
We love Tammi!! She is always very friendly & positive, willing to help us with any concerns we may have.
Although there was a delay with the delivery of our tank, it was made right the following day.
The office staff and delivery staff are exceptional. If we have a question, it is answered quickly.
Very easy to work with.
Outstanding service!!!
customer service is wonderful
We never worry about running out of propane!!
Friendly prompt service.
I needed 2 tanks inspected and filled prior to moving into my new home, and everything went smoothly. From customer service, to the field crew, to billing.
Every thing is great, very timely delivery very nice people. I am very happy with this company
I appreciated the adjustment made to my billing. Driver was very friendly and helpful.
Great call center service. Driver made us aware of potential gauge problem (showed larger volume than what existed.) Follow-up from service dept.
Monitoring and timely delivery of propane. However confusing billing and acknowledgment of payments
I like everything: the people, the customer service, the efficiency, the speed of delivery, great drivers. We definitely feel we’re part of the team! You have always gone the extra mile for us! ❌⭕️❌⭕️
When I called to negoiate my price as i ran out of my prepbuy the CSR noticed before i asked and granted me the rate of my pre-buy. They do right by long time customers
Honoring NYSERDA propane prices for western ny.
We know that when the weather is about to turn extremely cold, a delvery will come early without having to make a call.
The Superior team has been wonderful since I have joined. Deliveries come when expected. When I have had questions on my account, they have answered back in a timely manner.
Great website that provides you with everything at your fingertips.
Delivery and delivery personnel professional and timely
On time straight up pricing. Help me with my budgeting. TY
Requests for service are filled in a timely fashion!
Very friendly service was great n delivery was right on time plus price beat the competition
Superior bye all means
Thanks you
On time delivery and flexible payments as these prices rise
Professional and friendly
Your product and services are good. The only thing I don't like is that after, I pay for the propane I still receive multiple notices that I have an open account. Even when the delivery has to be paid BEFORE the delivery is scheduled, you send ,in the mail and online,notices of payment needed.
You could save A LOT of time and money if that wasn't the happening.
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