Customer Testimonials
We are set up on automatic delivery and we have never had a problem with running out of propane.
When I call, the girls who answer the phone always seem to have the answers and are very nice and polite. I have called and questioned when a delivery is coming and they have answers. It is a very nice firm to deal with.
Excellent customer service, very happy with automatic delivery.
Have had you for 25 years. Before moving in town, we also had you as a gas company. Moved back to the country 25 years ago, you were the first call I made, to get propane.
Customer service is always great and deliveries are always spot on and timely.
On time deliveries
Your company has never let me down. You have made your deliveries in all kinds of terrible weather. Thank you
Billing is easy
I like your wonderful employees, especially Kathy Parsons in your western New York Distribution office and the kind road delivery crew who deliver propane in western New York.
Timely deliveries and competitive pricing.
Haven't actually received my first bill.
But the team that set up my tank, were very helpful and professional. I have already told some friends of the meeting I had with Omar and I am expecting them to be talking with you soon.
Customer service
People are friendly and very helpful. And now with the sending unit on the tanks automatically refills is a wonderful thing. You people were very fast in responding to our need for tank and hook up. Thanks Mike Madigan
You deliver for our summer cabin.
It would make it easier if there were a total on the email.
Love your service
everything is good and good company and they will work with youan
always excellent customer service when I call into the Skaneateles office
Prompt service and competitive prices
service quality and speed
Dependable
Timely deliveries. Competitive prices
I like the folks I have interacted with in the Skaneateles office for the past many years. THey have been thoughtful and very helpful.
Great service
you keep track of tank level and make deliver when needed
Our service rep that came out to the house for inspection for new service was amazing. He was punctual, friendly, and very informative.
I like that you come without my having to call to schedule it.
Reliable company.
Staff are very pleasant and responsive to work.
He was very nice and helpful!!!
Reliablity, capable and friendly employees, no issues

Always take care of us in a timely manner. Customer service personnel is always helpful and answer any questions we have