Customer Testimonials
Friendly driver, very fast service and polite phone operator.
We use propane for heating our house, as well as my cooking stove. We have always had excellent service from Superior Propane, and with their auto-refill capability, we never have to worry about running out. Another feature we greatly appreciate is the budget payment plan,, which not only locks in our price for the season, but we have the same amount due each month, and on a fixed income, that is reassuring. Thank you. Lloyd and Nancy Brown
Good service
It is easier to heat the house It is convenient
Very good customer service. Reasonable rates. Timely delivery. Could not ask for more.
All around great job. Highly recommend them to anyone looking for propane provider.
High Quality of products and service
Very easy to work with. Really appreciate the online account information.
Available by phone Prompt delivery
000
Auto delivery is great. When I have an issue, one call and it's taken care of.
Friendly courteous and timely.
I absolutely love the Franklinville, ny office! They are always so kind and helpful!
Timely delivery and excellent customer service
03-04-20-PCM-Talked to First name removed gave survey a 10 because when you call you guys are there-
The best propane service company in Western NY! Great people. Very friendly, polite, and helpful if you have any type of issue from billing or needing an emergency delivery. Hands down the best!
02-28-20-PCM-Talked to First name removed gave survey a 10 because guys who came out did great service-
02-24-20-PCM-Talked to First name removed gave survey a 10 because guys who came out were very personable-
Rachel from customer care for deliveries, just helped me get a delivery this week. People like her going out of their way to help. She went the extra mile !!
Customer service from local office.
Friendly service, reliable, personable
Dependable!
Dependable .
ALWAYS THERE,NEVER RUN OUT, AND NO MATTER THE WEATHER YOU DELIVER.. THE OFFICE STAFF IS AWESOME
THANK YOU FOR EVERYTHING
02-03-20-PCM-Talked to First name removed gave survey a 9 because they have always done good by her and enjoys the service she has gotten-
You guys are very good on delivery and also willing to work we us
your services was great and you helping me get though this bad time with the tree that fell on the three 100 gl. tanks. thank you with the one big tank. your services are 100 %
The service provided was excellent and prompt. I would recommend that to anybody.
Automatic deliveries are made in a timely fashion and the delivery people are always courteous and friendly. I found customer service to be friendly and responsive whenever I had a question or problem.
The girls are all very friendly and nice when I call. The deliveries always come just at the time I need more propane!! I’ve never had problems with my service or delivery. - Jennifer Fink Kill Buck, New York.
The service is excellent and you treat your customers with respect. It's nice to not run out of propane with the meter on it....