Customer Testimonials
Great customer service
Always helpful & friendly service. Prompt deliveries, no hassle ordering, convenient website allows all services from ordering equipment, scheduling a delivery and paying your bill. Current fuel pricing is same or less than other companies. Many options available for different budgets.
the staff are very professional and friendly - there is a quick response for service and the staff are very helpful.
Good service
The customer service is the best. Your team is extremely friendly and great to deal with.
Great customer service and timely delivery’s
good service
quick delivery
Come when needed
The service is excellent and you treat your customers with respect. It's nice to not run out of propane with the meter on it....
Friendly driver, very fast service and polite phone operator.
We use propane for heating our house, as well as my cooking stove. We have always had excellent service from Superior Propane, and with their auto-refill capability, we never have to worry about running out. Another feature we greatly appreciate is the budget payment plan,, which not only locks in our price for the season, but we have the same amount due each month, and on a fixed income, that is reassuring. Thank you. Lloyd and Nancy Brown
Good service
It is easier to heat the house It is convenient
Very good customer service. Reasonable rates. Timely delivery. Could not ask for more.
All around great job. Highly recommend them to anyone looking for propane provider.
High Quality of products and service
Very easy to work with. Really appreciate the online account information.
Available by phone Prompt delivery
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Auto delivery is great. When I have an issue, one call and it's taken care of.
Friendly courteous and timely.
I absolutely love the Franklinville, ny office! They are always so kind and helpful!
Timely delivery and excellent customer service
03-04-20-PCM-Talked to First name removed gave survey a 10 because when you call you guys are there-
The best propane service company in Western NY! Great people. Very friendly, polite, and helpful if you have any type of issue from billing or needing an emergency delivery. Hands down the best!
02-28-20-PCM-Talked to First name removed gave survey a 10 because guys who came out did great service-
02-24-20-PCM-Talked to First name removed gave survey a 10 because guys who came out were very personable-
Rachel from customer care for deliveries, just helped me get a delivery this week. People like her going out of their way to help. She went the extra mile !!
Customer service from local office.
Friendly service, reliable, personable
Customer service is very friendly and helpful!