Customer Testimonials
Customer representatives are knowledgeable, professional and courteous. New App is helpful. Delivery driver is conscientious, courteous and performs safely.
Wonderful customer service and fast delivery
09-10-2020-PCM-Talked to First name removed gave survey a 10 because so far they have come when they are suppose to-
We are very happy with the pleasant employees and prompt delivery service
When ever there is an issue your team works very hard to resolve the issue right away. So many companies today forget about the customer Superior team members never seem to forget about us the customer.
09-03-2020-PCM-Talked to Name removed gave survey a 10 because the fellas did everything they said they would do-
Good service, prop delivery
Good Service
The representatives are very helpful when we call with any questions and the propane delivery is always prompt.
Customer Support Team and Field Service Team is awesome
I always get good service and the employees are always courteous and helpful.
Always prompt with service. Always polite and helpful on the phone.
Dependability regarding deliver service.
08-05-2020-PCM-Talked to First name removed gave survey a 10 because she has never had a problem and last lady she talked to really helped her out-
Everyone we spoke to was wonderful and very helpful. The delivery man was excellent as well.
07-28-2020-PCM-Talked to Name removed gave survey a 10 because gentleman who did installation was very professional and delivery of fuel went smoothly-
Good service very timely
Local office in Franklinville.
06-18-20-PCM-Talked to First name removed gave survey a 9 because women in office were nice and so was Craig-
great service
Very friendly and prompt service.
auto fill up works great. budget plan is great
We love the excellent service and never worry that we might run out of propane
Fast delivery. Very helpful staff.
Keeps everything running. If I call the secretary is efficient and polite.
Purchased and installed a furnace. Did a great job at a good price. Have been a propane customer for 25 years. Never had issues. Customer service always there.
Your staff...especially John Sortoro (sp)...very helpful
Everbody is very nice when you call and when a technician comes to your home they are always nice
Used to love your service department. I can’t get your techs for an emergency. They have always been outstanding. I’m able to schedule a tech but I’ve got a new furnace that they installed just really disappointed. I’ve been a loyal customer since January 1995.
I have been a customer since 2003, when I joined Burnwell Gas. At that time I was given the opportunity to purchase a gas water heater as part of the installation process. The heater still serves me well.
Through the years I have never had an interruption of service. Delivery has always been prompt.