Customer Testimonials
Prompt, reliable service. Friendly technicians who aim to please. Thank you for such good service.
Making a scheduled service call is easy and ArrowLift technicians have great near-term availability.
The technician was courteous and called to see if an earlier time was available...which it was and that is appreciated.
Regarding the product (our elevator), it is part of the house and feels that way. It just works...which is what we need!
once I got the right teck here (Jappanise guy everything is great
I use it each day and works good and if i need help they are on. The ball
We have used Stairvators (2) for several years and they have been very reliable. They provide easy access to multiple floors in our house. Arrow-lift provides periodic maintenance services and the technicians have all been knowledgeable and professional.
Hunter was great
Everything
On time and fixed the elevator that was stuck
The service provider did not leave a name; however, he was very thorough in his service of my starlift, cleaned, oiled and checked all the parts. He was also very nice and I was comfortable having him in my home. He also taught me about cleaning and self maintenance as well. Thanks to Arrowlift for having such good employees.
The service rep was excellent.
So far they have kept out vator running. Reasonably priced.
peace of mind as we age
Good Company
Our Arrow Lift started out as a “just-in-case” stair climbing help and has evolved over time to serving both my husband (Parkinson’s) and myself (balance issues). It has allowed us to stay in our home. It is also extremely good looking and fits in perfectly with our MCM architecture.
Customer Care is excellent
The chairlift makes it possible for me to live with my niece on the second floor of her duplex. The lift itself is sturdy, easy to operate, folds up nicely against the wall when not in use, and has remotes to call the chair up or down if used by someone else. The annual service plan is reasonable and much appreciated. I have already recommended your company to others.
Your lift is reliable and maintenance-free, easy to use, quiet and comfortable.
Your young maintenance man, that checked my lift over last week as part of annual maintenance, was friendly, respectful, knew what he was doing. Yes, I am very satisfied with your product and your staff. Sincerely, Maggie Mau
The product and the staff both work reliably and well.
Good reliable service.
Nice people Knowledgeable techs.
Reliable schedulers.
Our elevator has been excellent in the main. Your service staff have been excellent and peronable.
Very dependable.
Best thing we ever had put in our house.
Courteous, efficient service.
An in-home elevator is an absolute must for safety and quality of life for someone with a disability. The services people who come out to do routine maintenance are competent and friendly.
Easy to connect when necessary. X Ellen T service people.
works well
Technicians are professional and work efficiently.
We purchased an motor/chain elevator and the unit and control system is clean, comfortable, quite and orderly. As expected when purchasing a new product that is built/assembled on site, there were a few issues, but those were mainly handled with adjustments. We have had a sliding door controller and a UPS that needed replacement, but those were handled and covered with the new product service plan. Now that the elevator has part of the home for ~3 years, it 'just runs' and is everything that we expected. I expect the unit will continue to operate without issue for MANY years. When interfacing with the technicians, we have found them to be courteous and proficient at their job.
We know of another household that purchased an elevator from another company and their control system seems less robust as they have had numerous issues. The Arrow Lift elevator changed our lives and we rely on its use daily. It has proven to be the correct decision to go with Arrow Lift.
Competent techs. Prompt scheduling.