Customer Testimonials
I would be lost without my chair climber. I carry my laundry down with it, move furniture around and used it after surgery when I wasn’t allowed to bare wight on my leg.
works well
After sale support.
Timely responses when we have questions or issues.
Your service persons are knowledgeable and respectable, with answers to any issues we have.
I can count on quick service when I experience a problem with my chair and Arrowlift contacts me to schedule the routine maintenance. Ezra came last week to do maintenance and was friendly, efficient and professional. After his cleaning of the chair and track my chair is working better. I purchased my chair used in 2015 and I rely on it to take me up and down the stairs in my townhouse condo. I'm 82, I hope it'll help me stay independent as long as I live.
Technicians are professional and work efficiently.
You are very knowledgeable, professional and fair. My husband and I have used your chair lift for years and you have always been there for us when it needed maintenance.
The chair is a life saver for us. The technician that came out was wonderful!
Wonderful service ! Polite technician !
Reliable and works perfectly for approximately four years now.
Great product and communication. Friendly employees and management
Good product. Fair pricing.
Everything.
Communicates well. Good service.
I thought that the inspection went well and nothing was found to be a problem.
Thanks
Reliability
it seems dependable.
I like that you are close and have a service department if we ever have anything g go wrong with our unit you are able to fix it quickly.
It continues to work well and is durable. Also, service is prompt and courteous.
The Stannah is dependable, sturdy and reliable. Arrowlift service people are always friendly and helpful.
Efficient, professional, and clear communication
Ease of operation and reliability.
Reliable elevator. Service techs are know
legable
Great!
Thanks!!
Great service!!
Everyone thought I was crazy to get a lift in my home. I have had my elevator for 1 year. It has already been used by my sister, my Mom, and my 87 year old neighbor. Giving them the freedom to be included on all-levels of the house was exactly what I was looking for. The customer service and technicians have been great. Kade, the technician has been out to service it twice, once just after installation and for its yearly maintenance. He is amazing. He listens to my concerns and he is knowledgeable and capable of conducting a thorough inspection.
We purchased an motor/chain elevator and the unit and control system is clean, comfortable, quite and orderly. As expected when purchasing a new product that is built/assembled on site, there were a few issues, but those were mainly handled with adjustments. We have had a sliding door controller and a UPS that needed replacement, but those were handled and covered with the new product service plan. Now that the elevator has part of the home for ~3 years, it 'just runs' and is everything that we expected. I expect the unit will continue to operate without issue for MANY years. When interfacing with the technicians, we have found them to be courteous and proficient at their job.
We know of another household that purchased an elevator from another company and their control system seems less robust as they have had numerous issues. The Arrow Lift elevator changed our lives and we rely on its use daily. It has proven to be the correct decision to go with Arrow Lift.
Great product – – super friendly Technicians.
The rep was very professional, informative and answered our questions
Easy to connect when necessary. X Ellen T service people.