Customer Testimonials
My stairlift is very reliable after several years of service several times a day.
come when called
Annual tuneups ….making sure machines are running optimally
Durable and reliable.
Great service people
The 2 chairlifts I had installed have been so helpful in keeping me in my home. I have not needed to have service calls or repairs. The maintenance check was just completed. The service person was so personable and accommodating. No real service was required so he did clean all the parts. I am very well satisfied with the lifts & thankful I chose to have them installed.
The two time I have had Arrow Lift come to my home for a repair the technicians have been very friendly, professional and knowledgeable about their work. I spent about 18 months with Stannah techs trying to repair their chair lift, changing parts every time. Arrow tech was able to resolve the issue in 30 minutes without having to replace anything.
Technician (Jeff) gave me s heads up when he was close. He did s thorough inspection and reset of the equipment and left with everything working in fine order.
The stairlift for my handicapped mother has truly been a godsend. It has given her back a sense of independence and has given me incredible peace of mind. Knowing she can safely go up and down the stairs without fear has lifted a constant worry from my heart.
The quality and dependability have been outstanding. The chair is used many times every day and has never let us down. I also truly value the maintenance plan — even though we’ve never had a problem, the annual checkup reassures me that the stairlift will always be there when my mom needs it most.
Ability to remain in our home.
Maintenance personnel seem well equipped to diagnose and handle problems as well as taking care of routine maintenance. Cade has done an excellent job every time he has been here.
Excellent product....service is prompt and reliable.
We had issues of electrical connections due to dirt and general maintenance.
We called the office and fortunately Chris, the serviceman happened to be in our area, so he came over and repaired the problems and we signed up for a maintenance agreement for 2026.
All is good for now,
Thanks,
Name removed and Name removed
We’ve had a few service calls but usually we are able to schedule service pretty quickly and the techs Joseph and Logan are great.
Technicians are good
Pleasant, knowledgeable. Professional.
Good customer service. Reliable product.
Products are great! Wish we would have purchased our lift years ago. Employees have been very helpful and great work from maintenance technician
I have recommended your company to friends and family
Devin is the best. Pays attention to details and is meticulous when he services the elevator. Always communicates what has been done in the service call and makes certain I'm satisfied.
Plus he's just a great individual.
Hire more like Devin!
Knowledgeable tech people that know what they are doing, easy office staff for making appointments
great product and caring team
Service is always on time, professional, clean and friendly. Techs are always friendly and respectful.
Service persons well trained
Keep our equipment running well
Sometimes hard to get calls left on voicemail returned promptly
Attention to the Chair Lfft Mechansm, checking battery. overall condition; paying attention to customer concerns, questions. Give reciept of service which I did not receive.
Technician was attentive, and on time. Thank you.
Always on time and explains clearly the tasks performed
Your product is a good one. It serves it's purpose well for the person that
is in need of it.
Lift chair works great and friendly service
AFFORDABLE AND THEY WORK. SERVICE AND COMMUNICATION IS FAST AND FRENDLY.
prompt response time.