Customer Testimonials
Service was great.
We wouldn't have bought a 2 story home without knowing about Arrow Lift. Though it is used mostly to move things up and down, it will be invaluable as we age.
Customer service is great. They call to remind you that annual maintenance is due and to make an appointment to come to your house to do the annual maintenance. It usually takes less than an hour. If you have any issues during the year with your stair-master, all you have to do is call Arrow Lift and they will discuss options for them to come and repair the issue with your stair-master. We’ve had our stair-master for 5 years with no major issues. I would highly recommend Arrow Lift.
Great service
NA
The product has been very reliable, and with an annual check-up, even more so. My sister has been extremely happy with the stairlift and relieved that she doesn’t have to climb her extremely long stairway anymore.
Also, the technicians doing the check-ups for three years now have been friendly and courteous and did a thorough job. We want to thank them!
The gentleman that came to our house was very knowledgeable and friendly
David our service professional provided excellent customer service and solved our issues.
The chair lift converts a three level home into one level.
The employees were very professional. When asked questions, they were able to answer any questions that we had. The work was done in a timely manner.
very good
Good service
Immediate and super polite attention to the problem and fast resolution of such
We were totally satisfied with the performed maintenance.
Excellent customer service, timely service, polite and respectful service personnel, reminders of service appointments, and ease of booking appointments.
Annual Service check. Technician arrived as scheduled, respected my home, completed check timely manner. I am pleased with the service
The guy who came and did the maintenance was great. Called ahead when on way, wore shoe covers and was very friendly.
The service tech (Dale?) was very knowledgeable and made minor adjustments to enhance the lift's function.
We can get service help very quickly
Prompt, efficient service. Knowledgeable technicians.
Followed up to adjust the chair before we called them.
Service tech was knowledgeable and personable
Service man was Skilled, Knowledgeable, and very friendly. Excellent Service
Lift has been dependable. Yearly service has been good.
The products work when they are installed, and service is available promptly if you need it.
We have two chair lifts in our home. Both are from Arrow Lift.
I can whole heartedly recommend them to anyone needing their products.
Makes it possible to live in our home
The man that came to check out our Stannah stair chair was very polite and did a thorough maintenance inspection and even tightened the arm on the chair. He arrived when he said he would be. Very satisfied.
Scheduling was delayed for a technician to service my stair lift, but eventually the tech did show up. It was obvious that he needed more experience under his belt.
PRODUCCT QUALITY. Because of price, I purchased a used machine and it is perfect. Service calls exemplary. However, now that my husband is dying, will my steps have holes in them from the railing?
Although we had to wait a rather long time for service, it was done well, and your technician gets 5 stars.
GOOD QUALITY , EASY REPAIR , DEPENDABILITY