Customer Testimonials
The bike recommendations and friendly service
Very friendly and always helpful
Dean is very knowledgeable about Trek bicycles and troubleshoots mechanical problems very well. As a leader of a community bicycle group riding weekly, I depend on quick turnarounds for my Trek bicycle maintenance. Dean accommodates that need very well which I appreciate very much.
Great service, friendly and helpful employees!
Great job tuning my bike, super fast and very nice people.
Prompt, professional, expert bike repair service of my trek madone.
The price
Dean and his team are always attentive.
I walked out with a great Trek bike. Everyone was very pleasant and helpful. I will recommend this bike shopping the future to all my friends.
Always professional and friendly service.
Great bikes and well informed staff made purchasing a bike very easy.
Great customer service and communication for a BikeMS event rental. Bike was perfect and price very fair.
Quality and knowledge of the staff.
Excellent customer service and product knowledge
the experience was A1, helped me right away, explained some things to me and the service was done as estimated. Staff was professional
A great team that loves what they do for their customers
Customer Service
Dean is always attentive and friendly and lets me know what my bike needs and why. Takes time to show me simple fixes.
Honest people with excellent customer service!
Timely, pragmatic, and effective service. Highly recommend.
Always friendly and do a great job in service
Friendly informative team with professional sales approach. No pressure just talk about needs and try to match up equipment accordingly.
Service was quick and efficient. Interaction with personal was a good experience.
Friendly staff. Henry was very responsive and helpful.
My bike part was completed earlier then expected and the charge was $14 less then the estimate.
Came out and helped unload the bike, test road it and identified the problem. Bike was ready when they said it would be. Courtious, friendly staff.
Repaired my grandchildren’s bikes quickly and very helpful personnel.
Everything went smoothly
Family Owned-Dean’s passion for the business and Trek products is obvious/genuine
Products- in addition to the Trek bike, I purchased a Kuat trailer. So happy to find such a quality built trailer in the Trek store.
Service- on each visit, there were two or more techs servicing bikes. This gave me a level of comfort that this dealer will be there for me if needed for ongoing service/repairs.
Long time customer. They know me well.
I purchased an electric bike. It rides very nice. The service was exceptional. The bike is very well built.