Customer Testimonials
Great bikes and well informed staff made purchasing a bike very easy.
Great customer service and communication for a BikeMS event rental. Bike was perfect and price very fair.
Quality and knowledge of the staff.
Excellent customer service and product knowledge
the experience was A1, helped me right away, explained some things to me and the service was done as estimated. Staff was professional
A great team that loves what they do for their customers
Customer Service
Dean is always attentive and friendly and lets me know what my bike needs and why. Takes time to show me simple fixes.
Honest people with excellent customer service!
Timely, pragmatic, and effective service. Highly recommend.
Always friendly and do a great job in service
Friendly informative team with professional sales approach. No pressure just talk about needs and try to match up equipment accordingly.
Service was quick and efficient. Interaction with personal was a good experience.
Friendly staff. Henry was very responsive and helpful.
My bike part was completed earlier then expected and the charge was $14 less then the estimate.
Came out and helped unload the bike, test road it and identified the problem. Bike was ready when they said it would be. Courtious, friendly staff.
Repaired my grandchildren’s bikes quickly and very helpful personnel.
Everything went smoothly
Family Owned-Dean’s passion for the business and Trek products is obvious/genuine
Products- in addition to the Trek bike, I purchased a Kuat trailer. So happy to find such a quality built trailer in the Trek store.
Service- on each visit, there were two or more techs servicing bikes. This gave me a level of comfort that this dealer will be there for me if needed for ongoing service/repairs.
Long time customer. They know me well.
prompt & friendly service
Quick turnaround and completion!
Thank you for you help and quick turn around on service.
Very friendly and helpful
Knowledgeable staff
Great service.
Services
The best thing about this store is the customer service and knowledge of all employees. Went in thinking I had the right bike picked out for my needs but they actually talked me into buying a less expensive model. I will always be a customer. Great job!
We bought our bikes from this store and any issues have always been dealt with respect @nd with the intent to make right.
Deans a great guy. Long story but I made some mistakes ordering some things. He never gave up on me. We got it straight. Thanks again.
Always professional and friendly service.