Customer Testimonials
High quality products. Skilled service persons.
Always there to assist with issues and prompt courteous service! Trek is such a great product.
John and staff are very knowledgeable and customer focused. I shopped at the Trek store and didn't need to visit the Specialized store. I just wish the salesperson, Evan, completely wiped the bike prior to me taking it. It was very dusty.
products in stock at a good price with friendly service
Was absolutely wonderful to find a bike shop that would service my e-bike that I bought on-line, but to discover how friendly and professional the people at this shop were, was even better. Have 5 other family members that also have e-bikes that now know where to go when their bikes need servicing. Would recommend this shop without hesitation.
Trek is exceptional! Trek has a friendly and extremely knowledgeable staff!
We walked in for a bike repair and were taken care of immediately! All repairs were completed and for a very fair price!
Friendly and expert service at a reasonable price. I'll be back.
Got in, they quickly found what I needed and i was on my way.
I stopped in twice in five days. The staff was awesome helping me going the right direction with products I wasn’t familiar with. I been there a few times before when traveling to the north woods. Super sweet bike shop!!
I am really connecting well with Randy, Sam, and Martin. They make me feel like I have a second home at Stadium West. Looking forward to ordering a project one Trek bike. Hopefully, I said that correctly. Hoping that I can customize a few bikes to adapt around past injuries. Not an expert; yet I am obtaining expert advice, that will catch me up with current biking trends. Thanks for the help guys!
Name removed
Tyler was awesome to talk to about Power assist Mt. Bikes. I picked up supplies that I was planning on using for bikes I planned on purchasing at Stadium West. Upon his recommendation, I plan on trying to attend the Saturday morning rides, when I am in town.
Name removed
The kids in the shop were very friendly and helpful. Fair prices and quick wrk
Friendly and helpful
I have found Trek to be my bicycle of choice. Great products at a good price. Knowledge staff.
Did what you said you would to get my husband’s bike back in shape. Price was reasonable.
Customer service was great. Quality work performed at a good rate.
The fast service. The fact that the staff members are friendly and knowledgeable. How flexible this store is with holding item until pick up is possible. Great place love it!
Trek makes great products and the staff is always helpful. Prices are very reasonable.
Everyone was so knowledgeable and helpful
Prompt and efficient
My Verve3 is great but I really like the staff. Josh and Matt were super easy to work with helpful
Josh and Matt were rockstars. I have been to many bike shops in my life, but never have I felt the level of great customer service I received at the Stevens Point Trek Store. I had never set foot into the store and came in with a flat tire on a bike I ddi not purchase from the store. I was treated like a long time customer and they even put a loaner tire on my bike so I could ride on the weekend before the new tire arrived. Great employees and a great store. I plan on letting the people at Trek Corporation know how well they are represented in Stevens Point Wisconsin!!
Knowledgable technicians who are very helpful
Friendly staff, very helpful, and had the product I wanted.
Customer service was exemplary, the technician I spoke with was highly knowledgeable and helped me find the right product - taking care of me throughout the entire process.
Great service!
Friendly staff, effortless experience
Product is best and service goes beyond expectation.
The staff has done things that I hadn’t
asked for and has addressed my questions understanding I’m not an expert.
Thanks to all!
Friendly helpful people who work there. Make you feel like a customer and go out of their way to answer even some dumb questions I had!