Customer Testimonials
Top notch customer service to support the products they sell.
Quality products plus outstanding customer service.
In addition to your friendliness, you obviously know what you are doing!
The employee that I spoke to when I made my purchase was very helpful and provided useful information about the helmet that I was going to buy for my husband. He also remembered that I bought a new bike at M and M 2 years ago. That impressed me.
I was very happy about going into the store, getting the gift that I wanted to purchase for my husband, and having a pleasant conversation with the salesperson, too.
Best service ever - I always shop locally when I can, especially anything to do with my bike - you guys rock!
The staff is always honest and super helpful, gives gave tips from their own experience. We bought 2 KickrSnaps today
Steve is awesome!
Knowledgeable and convenient.
shop local
The personal service, knowledgeable staff
Staff knowledge, professionalism, and friendliness
Very supportive staff... great selection!
Knowledgeable staff
Your service is above and beyond
Great service, great advice
Great local shop!
Prompt and informed service. Thank you
Great products. I know that my bike will hold up in all terrain. The service was amazing. Rob at the Mundelein location was extremely knowledgeable and friendly. Got me the right bike for the right performance.
Awesome workmanship and turnaround time. Friendly service too
Fantastic service from Rob!
I bought my dream bike, the Cannondale Adventure Women's Hybrid, in August of this year, which I haven't had the luck of riding as much as I would like. However, I loved working with the folks at M & M Cyclery. They have an array of high-end bikes to suit every taste, budget, riding style, use and experience. I love the personalized service they provide, to assure that bike you're getting is more than just what you want; it will be what you bring you years of service and enjoyment. They will spend as much time with you as necessary and that includes if you have to go back more than once like me to make a decision - LOL! The showroom staff is personable, patient, cooperative and most importantly, knowledgeable about bikes. They not only love and are bikers themselves, they really know their stuff! They got my bike together and adjusted specifically for me, along with putting on any extra parts from my old bike, gratis. They didn't have to do that, etc. No hard sell, just lots of laughs, advice and GREAT SERVICE. What more could you want?
Thanks, M & M!
Beverly Cooper, happy customer
We have purchased and serviced our bikes at M&M for years. For example, my wife just brought in my sons bike with a flat tire this week. M&M opened a little early to get the bike in so she could run errands and it was fixed in no time. That's the kinda of Service we like!
Get it done!
Good tires for good price...fast friendly service
quick turn around & fair cost.
Everything
great service in a friendly atmosphere
Great customer service and prices!!
Friendly, knowledgeable, and timely service
Friendly and knowledgeable staff
I tell a lot people about M&M because the staff is very knowledgeable and friendly. I bought a Cannondale Evo there and the fit was perfect, my first ride on it was a hunrdred miler and it felt great ... and it has continued to be so solid!