Customer Testimonials
Friendly and very helpful.
Very helpful and knowledgeable, without treating you like you know nothing about bikes. I have a custom designed and built gravel bike, and they were able to help me understand gearing ratios so I don't try to keep up with the road warriors!
First name removed is such a great guy! I love doing business with him. The other guy with gray hair he not so much.
Very knowledgeable and friendly staff.
Great service, delivered ahead of schedule and a truly pleasant interaction. Rode the bike the next day and it as perfect.
M&M gets the job done efficiently and at a very fair price. Service and repair timeliness was exceptional!
I stopped in after work one day as I’ve had two coworkers of mine purchase bikes from the Lincolnshire shop. Steve was incredibly patient with me as I haven’t had a bike since the one I was given as a teenager. He walked me through the many options and allowed me to try any bike in which I was interested. I was also impressed by the safety first attitude (helmet, light attachments) even for the short test rides. I decided to visit one other shop before making the big purchase, but ultimately the service I received from Steve was first class. I will be sending others here when they ask for recommendations. Thanks!
Service on repairs and adjustments is quick and complete.
Love all the guys there. Pete Lemme the man!
I like the excellent customer service!
The team was very knowledgeable and helpful. My bike rides amazing now.
My repair was completed on time, and I was charged less than the estimate because the actual work was not as hard as originally thought. I like being notified by text and email that my bike was ready for pickup. And everyone is very friendly.
Easy, convenient and knowledgeable.
Glad to have a local, knowledgeable bike store!
Steve and staff are very knowledgeable & professional ! Fantastic service and very competitive prices ! I recommend to all, M & M Cyclery !!!!!
The service is prompt and thorough
Knowledgeable and friendly staff with nice selection of products.
Advice, value, attractive space. The automated notifications for service work are great.
Friendly staff. Bike in great working condition and very nicely cleaned.
I have been in twice in the last 2 months to research new bikes and have one repaired. I could not ask for better service and a more knowledgeable staff. I had an awesome experience!
Brought my bike in for a flat tire - ended up getting new tires - were really warm. As usually, they do a great job and will fix it while you wait!
Steve and the gang are always great to deal with. Always pleasant, friendly, and a please to talk to.
Great service, they picked up the bike in my house and in a week it was done. The bike looks great and the price was reasonable.
Quick service. Price came in way under quote, week before did a minor adjustment on another bike at no charge. Will continue to bring my bikes here.
Thanks.
Great customer service. Friendly and attentive. My bike was ready the next day.
1 the quality of work was excellent. The repairs were expertly done.
2 overall atmosphere of the store was very open and friendly, that can’t be faked!
3 the mechanic who worked on my bike took a second to say he was pleased with the outcome, again very genuine
4 got a feeling that biking is a passion with the staff, not just a job.
M & M Cyclery is great! I took my 12 yro to find a new bike. Rob helped us choose the best fit and get us all set. We ordered a specific color frame and it came in less than a week. Great service - thanks!
The people that work there are the most knowledgeable and friendliest.
I like grown bike guys working on my bikes. Great job. Noticing the neck on my bike wasn’t the right fit for me along with a great tuneup will prove to be a game changer this season.
Bruce did a great job of recommending me a cart to carry my dog and beer.