Customer Testimonials
Great place. Super personable people who take care of you right straight off. Great conversation and discussion while a short wait to get mew tires & tubes put on. Thanks so much!
Attentive, fast, friendly service!
I had an excellent experience purchasing a bike for my daughter! The guys were helpful and quick, and showed us options that weren’t even out on the floor. My daughter loves her new bike and wants to ride it everyday. I will use M&M for all our maintenance needs now.
Very helpful with diagnosis & repair. Quick work.
The service is amazing. I bought a mountain bike from there last October and have been nothing but impressed. Not only with the bike, which is awesome but also the service of the team there. I went in in April and they remembered who I was and helped me get the best accessories for my bike. I will only shop at M&M from now on.
Everything that needed to be done was explained before and a very accurate estimate was given. Also, the bicycle was ready when promised. Very knowledgeable staff.
Friendly, knowledgeable staff
Inventory has all the essentials
There are opportunities to get involved into different riding groups
Offers the occasional discounts, promotions, and sales!
Pete was great! Brought bike in for tume-up — he diagnosed what was needsd ... and what was not needed.
Always friendly service and very accommodating to the customers needs.
Very friendly and helpful. No high pressure tactics to buy something you don’t need.
The fact that you pick up and deliver made a world of difference for us. Fast service and the bikes look amazing! Very friendly staff
You can buy a bike anywhere, but what M & M has to offer is what makes them the best. They add so much more than just buying a bike. They have great customer service and go the extra mile to make sure you are happy with what you have purchased. They never try to up sell or sell you more than you need. They are great folks from the front of the house to the techs in the back. There is a reason why they are #1 in Lake County.
Great service. Friendly people. Can’t wait to go back and get the rest of my family bikes.
Lots of bikes to choose from. Clean store. Staff was friendly and easy to deal with.
knowledge
Knew what they were doing and straight to the point
My looks fantastic. I can't wait for nice weather to ride outside!!!
Pe rainfall awevice
Did a fantastic job quickly with no hassles.
The people at M&M take a personal interest in my bike and are serious riders, themselves. They get why I ride.
The bicycle maintenance class was great!
Friendly, knowledgeable staff. I've been very pleased with my bike and their service.
The service and attention to detail was excellent. Very friendly and explained details well.
Brian was amazing!
Friendly and knowledgeable staff. Good communication about status of work.
Great service!. Deep expertise on bike mechanics.
I love the staff. Everyone makes shopping at M&M an enjoyable experience.
Great staff, fast and efficient service. Purchased cycle shoes, was out of store within 15 minutes and that was including having cleats put on shoes.
The Buffalo Grove store has everything you're looking for mans the staff was pleasant and helpful. I will buy from them again!
Rob took the time to understand the type of riding I plan on doing. From that information he recommended a couple of different brands and models, he thoroughly explained everything about each bike and strongly recommended that I ride each one to determine which is best for me.
I couldn't be happier with my new bike and would highly recommend M&M Cyclery to anyone looking for a new bike or service on their existing one. An added bonus is supporting a local business!