Customer Testimonials
Great selection. Friendly staff.
Friendly and efficient service
Great customer service!
always!
Great customer service and awesome products!!!
Very professional and excellent customer service.
Great customer service.
The high quality all around!
Thank You
Personable and knowledgeable down-to-earth employees in both the main shop and repair/maintenance service area. One feels he’s welcome when he walks in whereas some other shops have a less friendly detached vibe.
Super helpful, knowledgeable, and friendly staff!
The young man that helped me was very knowledgeable and recomended bikes I was asking about without upselling me on a bike I didn't need. I ended up buying from Folsom Bike because of his service.
Car and quality given to my old 10-Speed.
Best customer service
Service manager was very respectful and attentive to my comments on possible problems. The Elite service was explained very well and all service agreed on. I was later contacted about problems and options as well as cost. The service was fast and I greatly enjoyed talking with the staff.
Friendly, professional. Store always clean and the employees are always willing to help get your bikes off of the car or help load them onto the car. Before they did any work on our bikes they called and let us know what needed done and it was our choice if we wanted to have the work done or not never felt pressured. When I got our bikes back they were beautiful great work
Friendly and knowledgeable service!
Excellent service, cooperative, helpful, went above and beyond what was asked. Thank you!
Staff was friendly and very helpful. Good selection of bikes.
Good service. My helmet was destroyed and I was actually out on my bike, stopped at the store and the person that took care of me found me a great helmet.
Friendly and knowledgeable. Great experience. Mike Wyatt was very helpful
They are always responsive. I know the service department is still struggling since the pandemic, but they always get it done eventually. And the sales department, especially Travis, is super positive and super helpful.
Friendly, knowledgable, fast and well priced!
Service is quick and dependable.
Did a good job, beginning to end 😊
Great customer service not pushy at all
Very knowledgeable staff. Really nice selection right now. Love that they can service bikes there too… all in one for everything
They had what I wanted and the staff was very helpful.
It’s a great shop with good brands that is well run
Awesome customer service. Highly Recommended to friends and family.