Customer Testimonials
Helpful staff and good selection/sale price.
Helpful and knowledgeable staff. Good selection.
Renting e-bikes was quick and easy
I like the people-Krista, Steve, Taylor
John was very professional and knowledgeable such a pleasure to talk to.... not only about bikes and shoes! He is a real asset.
There is a good selection of products and the staff is helpful.
I used to take my bike into Century Cycle for servicing but was very satisfied with Eddy’s and the maintenance performed on my bike. They also replaced the chain.
Since purchasing my Trek bicycle at Eddies last year, I have always received prompt and courteous service. Jeff has been especially helpful. I must say that I am pleased with some changes in attitude that I’ve observed over the past year or so. As an older woman cyclist, I used to be approached with a bit of attitude and assumption that I was not knowledgeable about bicycles. That attitude has changed, and I receive a friendly, not condescending welcome when I walk in the door. Good job on making some changes.
great service, great inventory. Keep it up
Thanks for the great service and all the help everyone gave to assure I got what I needed. Thanks again keep up rhe good work
Nice product selection. Nice to walk in and be able to look at the product and compare to other products.
Knowledgeable staff, helpful, great attitude.
The service dept is great as has been my terra trike.
Super friendly and amazingly knowledgable staff!! And an awesome service department! They always have what I need or can guide me to the right solution. Highly recommend!!
Friendly staff . Knowledgeable and extremely helpful. They fixed my e bike and added new features. Would recommend them to anyone!
Always a wide array of products when needed. Excellent customer service and expert advice when dealing with staff.
Product availability, tons of product options, multiple locations, and great sale items
Great service, very knowledgeable sales people
The Best!
Trek makes a great product. John the salesman was excellent!
Excellent service and prices
Service is great! Staff is friendly and professional and repairs can be done in a timely manner.
Good experience! No issues. In and out with the necessary equipment or repair.
Deb s fantastic. Great educator. Trustworthy.
Great service
The team was super helpful
Sales staff was super attentive and persistent on making sure I had an opportunity to test-ride as many bikes as I wanted so I could make the right choice for me!
Jackon and crew are always top notch. Brought in my Levo for a warranty motor swap and it was done and ready to pick up in a week.
Fantastic inventory, knowledgeable staff
I did some research about the type of bike I wanted before entering Eddy’s in Stow. As we walked in the door Frank greeted us and asked if he could help us. I told him the features in a bike that are important to me. He took us to the exact thing I was looking for and it happened to be on sale. He adjusted the seat and bars for my body size and checked and rechecked that it truly fit me properly. Frank described all the features of that bike and the similar bikes in the same category. (Somehow he knew I was going to purchase this Trek Verve 3 without me ever even saying I’ll take it). So I did buy it and he set me up with a few optional accessories which they mounted on the bike while my wife and I went to lunch. What a great experience! He even helped us fit it in the back seat of our truck.
So, in this time when service is lacking in many areas of business and most businesses can’t find good workers somehow Eddy’s found a great one! Keep up the excellent work. It was a true pleasure dealing with you!
All the best,
Jay and Kim Palmer