Customer Testimonials
Pleased with the products & services available at my nearby, Willoughby Hills based Eddys.
Knowledgeable staff and great service!
Great service. Vey helpful.
I received very good service at the Willoughby store.
Super pleased with the excellent customer service from George and the crew at Eddys!
Every product has been dialed!
EXCELLENT service !!
Awesome seeing First name removed Jr there. He’s the best!
Eddy’s has a sizable collection of products and I can always find what I need there
Great Staff!
Great group of very knowledgeable professionals at this business.
Fantastic customer service! Not pushy, very knowledgeable and patient. Eddy’s always has a great inventory to choose from. I bought 2 bikes this year and am so happy about my choice.
Had exactly what I needed in stock and great, friendly service!
Selection. Professionalism.
Incredible selection and very kind service. Thank you
Good advice and service for tubeless tire setup!
True professionals exceeding expectations!
I like the up-to-date accessories offered. Repairs are frequently made while I wait. I would like that 32-year-old video to be removed. It is outdated, and the lady did not dress as a real bike rider should. It would be better to show the GPS of a rider. --------- #38
Eddy’s employees always take the time to hear what my concerns are whether it is the stupidest question or a question that is needed to be asked. They always make sites to answer the question fully. I feel like just talking to one of the employees makes me a better rider.
I've always gotten my bikes from Eddy's. They have quality products, really knowledgeable and super helpful staff, decent prices and are very helpful with repairs and modifications. The only thing I'd like to see is more of their stores in other locations. :)
I went to the store to buy new cycling shoes. Instead, the salesperson told me the pair I have is guaranteed for life and they are getting the shoes repaired. Thank you!
I always use Eddie’s Bike Shop for all bicycles and accessories. A great, kind, knowledgeable staff!
Jack is the king.
Good friendly people to service my needs whether I want to buy a product or need service. Willoughby Hills store is my go to place for biking needs.
Lots of best brands to choose from or they'll source it for you and great communication.
Very knowledgeable and friendly staff that take time to answer any questions and guide you through the purchase. Great selection of items in the store.
Friendly and informative staff. Great service!
Very friendly. They go above and beyond to make sure everything is perfect. They know their products. The mechanics are great and their work is impeccable. Done right the first time. Would recommend them above any other bike shop in Northeast Ohio.
Local people and very helpful!
Friendly and helpful staff, great service!
Frank was extremely helpful finding the right bike to fit my son. He is very knowledgeable, friendly and answered all of our questions.