Customer Testimonials
Prompt. Done right the first time.
You get everything done right away!!
I never assign a 10 to anything, so this the top score.
The salesman was great, very knowledgeable. Knew what I wanted as far as helping me to get the seat right and ride.
Matt and the whole were very helpful & responsive to my many product inquiries.
Efficient and thorough! Bike rides like a dream!!!
Good customer service and instruction.
Very friendly staff. Quick service and will fix an issue right away if something is wrong after initially having service.
Everything customer service great and reliable recommend.
Good service.
Very knowledgeable.
People who work there are very knowledgeable and helpful. No high pressure sales. They know what they're talking about, & know their product. Shop is very clean
Very friendly very timely manner and not very expensive and they are very good people man people manners personalities good staff
Prompt attention from sales staff. They are courteous n friendly!
Your sale staff is very knowledgeable and friendly
I needed a tire tube replaced and they did it in 5 minutes! I also had just enough time to look at (and buy) a very comfy new seat for my bike!
Very knowledgeable very helpful very courteous very good products that other shops do not have.
Great service. Great product. Exceptional knowledge
I like Eddie's the service is great and it's fun to talk to the workers that work there and my bike is always serviced well.
The service at Eddy's bike shop in Willoughby Hills is excellent. All of the employees at this location are very nice and are willing to answer any questions you may have. I would highly recommend this location.
The staff is knowledgeable and friendly. My questions are always answered thoroughly.
Solid shop with excellent mechanics. One can with confidence bring in a high-end bike for service and know the job will get done.
Very Good !
The sales person gave me some great advice which helped me make an informed purchase. Thank you to Eddie's Bike Shop.
The guys always take great care of our bike needs - sales and service! I needed a bike seat part and they had it in stock and even attached the seat for me. Thanks Very Much
Wow! My first time to Eddy's! So much inventory, and everyone was so nice, especially George who took a lot of time to talk to me about helmets. Thank you!
Very knowledgeable guys behind the counter.
Products are great, people are really nice and very helpful
Excellent affordable friendly service.
Knowledge, helpful and friendly staff; great quality products and accessories.

High quality products and very knowledgeable, pleasant and competent staff.