Customer Testimonials
The personalized service is outstanding.
I’ll give you an example: Today I brought my bike into the shop because I was having some difficulty installing the lights I had purchased.
Upon my arrival one of the technicians identified
the issues and immediately went to work to install those products I couldn’t install myself(I didn’t own a necessary tool)
It was a good experience. Everyone in the shop has a friendly + helpful attitude
Quick and professional!
I came to pick up a bike slightly after closing time and they were very courteous and accommodating.
Amazing staff, super helpful, will definitely be coming back
Danny's service department is the best! I brought my e-bike in for service and they couldn't have been more helpful considering I didn't purchase the bike from them. They even took the time to help me find a solution to a problem I had with my bike rack - that again, I didn't purchase from them. I've purchased bikes from them over the years and they have always been very customer-oriented.
Team was friendly and helpful. Everyone was open and honest, and took the time to make the new bike experience a good one. They gave me time to think, to consider options and made suggestions that were helpful. I would definitely buy from them again.
Friendly service and knowledgeable.
Very honest she friendly service
Ed's great
Saved me week on public transportation by repairing my brakes on a Sunday. I could not have asked for better service. From the manager to the tech, I was well taken care
What an awesome experience. Got a new bike out of the box. Had a few issues. These guys had me riding by Sunday afternoon. Will def be using them in the future. Thanks so much guys
So helpful and reasonable!
10/10 products and very friendly staff from start to finish of purchase. I have dealt with Ed and iris for different purchases and I would highly recommend both to deal with.
Very knowledgeable and patient staff.
You are very professional and very fast. You have the best option for me. I save money and times when I ride my own bike. Thanks for the service you offer
Knowledge of staff and big selection of products
Best Crew In The Business
Knowledgeable, courteous and timely service.
Thank you for the pleasant and quick service. Very helpful. I'm so glad my neighbor told me about you.
Customer service, advice, walking through everything was all top-notch. Staff is the best.
Have never been disappointed at Danny’s….service and product top notch.
I like Ed. I like Wayne.
This is a great place to learn about bicycles, especially Trek bicycles. They have a very courteous team.
Attendant was helpful friendly knowledgable and experince was solid
Great customer service ! Very friendly and helpful
Great service! I love my bike. Lou was very knowledgeable and was very helpful. I really felt like I was in good hands. He listened to my wants and needs, very patient and kind. Asked specific questions and paired me with the right bicycle. Once the transaction was completed, the other representative was able to help us place the bike in the car. My father and I would definitely be back. My father will be bring his bike soon to get it serviced. I will be recommending Danny’s Cycles, I already have, to my friends and family!
The most helpful customer service and knowledgable. This is the bike shop you want to exist. Have been a customer for about 7 years and the above conclusion is constantly reinforced.
Very professional and timely.
Staff was very knowledgeable about there products and helpful in finding me the right fit great experience I would highly Recommend Danny cycles in rye brook
High quality products and high quality staff.
James was excellent. He suggested which bike rack to buy and then explained how to use it. Well done.