Client Testimonials

On time, thorough, friendly but professional and if I have an extra need because I have back problems occasionally, they very willingly help (occasionally loading the dishwasher, getting my laundry into the laundry room so I can sort and load, etc. All small jobs within reason.)
Absolutely trustworthy, too. I've been able to request one maid, Mary, always come, and they've been able to accommodate that request. No issues, either, with canceling an appointment because we’re traveling.

-arrived on time
-were friendly and courteous
-worked tirelessly until every speck of dirt, grime and dust were gone

Very thorough cleaning and timely.

thorough cleaning, timely and courteous employees and great communication with the office staff

Dependable service with care for satisfied customers.

Our satisfaction with our Jacksonville Merry Maid Service continues to be stellar. I have been providing this service for my mother for over 2 years now and she is extremely satisfied and very happy with the cleaning service and friendship that our Merry Maid ladies provide. They are prompt, courteous, hardworking and do their best to make sure my mother's need are met. The owner is actively involved in his business and cares about the services he provided. I highly recommend using the Jacksonville Merry Maid Services.

They take wonderful care of my condo in my absence … always sparking when I arrive

Very thorough deep cleaning job. Everything looks & smells wonderful. I will be recommending you to others!! And will be contacting you re bi-weekly cleaning in the future.

All the ladies who have come to clean our home have done a great job. No complaints on any of them.

Everything was great.

They did a fantastic job of deep cleaning my home. The maids were pleasant and friendly.

the two ladies who came here did such a good job. i was so very happy with their help

I appreciate the timely effort to get the job done completely and in a short amount of time. Very courteous and aware of the homeowners privacy. You can count on them being on time.

Everything sparkled and smelled so clean. Love the cinnamon scent.

Alice and Mary did an excellent job of deep cleaning our home. The were efficient and professional, and we will be having them back on a bi-weekly basis.

The crew came in, cleaned the home. The Home is ready for its new tenteants. Thank you for the work you do.

I am very satisfied with the friendly staff and the superb deep cleaning performed. all of my requests were handled with professionalism, respect, and kindness.

I like how clean it is and how great it smells.

Always a great job. So good to have the house really clean

Very dependable with trustworthy employees. Professional and reliable. They are consistent and guarantee their work. They pay attention to the small details, such as cleaning under the sofa cushions. They are always on time, thorough and pleasant. Management goes above and beyond to address any concerns. Love coming home to a sparkling clean home. These ladies are great examples of hard workers and does the job right.

Professional and friendly. They do a great job on the house. Nancy is awesome!!

I truly enjoy the services. It is so refreshing every week to have my home thoroughly cleaned. The staff are always courteous and eager to help and do such a good job.

Usually it is consistency of showing up on time in morning of our scheduled cleaning day. This has not occurred recently though.

I have utilized the services of Merry Maids since first moving to Florida in 2016. I have been totally satisfied with their service. From totally cleaning out both of my homes and the electric equipment in the kitchen, to cleaning my homes every other week. I’ve been totally beyond satisfied with their cleaning personnel. Thanks you, Merry Maids for keeping my homes clean!

The house always looks great after the service.

Service was great. They had great communication from beginning to end. The house was spotless.

The girls did a wonderful job!

Monta was extremely personable and helpful when I called to ask questions and get an estimate on behalf of my dear friend in Tampa who is going through treatment for aggressive, stage 4 metastatic breast cancer. I live 4 states away from Tampa and wanted to help my friend with her house (cleaning). I looked up cleaning services on the American Cancer Society's website and found some of their recommended cleaning services. I called one place and received another estimate from another cleaning company. The first place I called told me they would send 1 person to clean for $300 per hour. The woman I spoke to was not very personable, even after I explained the difficult situation. She immediately rattled off a list of everything they would NOT do (we don't do windows, we don't clean refrigerators, we don't do this and that). I was surprised to know that the services were so pricey. She did tell me that if I hired them for a 2nd hour, I would get a discount. I was disappointed but decided to just check and try to get another estimate and I'm so glad I did. I called Merry Maids of Tampa and was told that they will send TWO people to clean and they will call my friend in advance to ask her what her cleaning priorities were. Monta never mentioned anything that they "will not do" which was so nice because when a person is dealing with crippling chemo treatment, it's even worse for them if their home is messy and they simply don't have the strength to do anything about it. My friend also didn't want to ask her daughter to clean either because this poor girl was helping her mother with other things like lung drainage tube and meds. Then Monta told me that the cost for TWO cleaners to come is $150/hour (which is half the cost of the other place I called). I talked to my friend after the cleaning folks came and she was so happy and so grateful. She told me the two women who came to help her insisted that she stay in bed and relax and not do any cleaning work. Then I got a text from Merry Maids of Tamp regarding the credit card debit for the services and found out they gave me a discount on top of the low fee for two cleaners! I could not be more pleased with their professionalism and honestly, their genuine empathy for my dear friend who is dealing with something that nobody should have to deal with.

Dependable, professional and trustworthy.

The ladies, no matter who comes on a specific day, are all professional and know their job. Since they've been working for us for more than 4 yrs, they know the house and the best way to clean efficiently. We appreciate their hard work and that they are also nice to have around.

The products they use are very good and I have no complaints on the level of quality.

Thanks to all the ladies as well as the staff in the office.