Member Testimonials
Everyone is friendly and very helpful.
I love the year round pool. And the entire upscale ambience of the facility.
It would be nice if you would allow Silver and Fit senior to join.
It's very clean and there are always machines available. Nice size sitting area in the snack bar.
I’m a lap swimmer and really enjoyed the lap pool. Very clean. The women’s locker room is clean and accommodating. It’s worth the longer ride for me.
I enjoy the morning lap swim until 9am, the water exercise classes (Monday - Saturday), conversations with people my age (seniors), and pot lucks. People who attend the classes are very nice.
Suggestions for Improvement: A female employee at the front desk needs an attitude adjustment, when she questioned my white hair peeking out of a hat, while my photo showed me with dark hair (a wig I wear to hide the fact that I have had cancer more than 10 times). She spoke of the difference publicly, in front of other people checking in, which was both embarrassing and humiliating for me. It made me feel very small, crushed my spirit a bit. The next time I saw her, I let her know how she made me feel, so that she will hopefully not repeat this experience with anyone else. I now avoid her, and show my key fob ID to anyone else.
June and July, seniors have to get up at the crack of dawn to swim laps, because the lap lanes are filled with kids. I can no longer get up at 6 am, so this is very disappointing. If the kids swim programs didn't start until 9 am, then seniors could still swim at 8 am.
The mowing and weed whacking during the 9 am aquatic exercise classes is dangerous for the people in the pool and on the deck, and makes it impossible to hear the instructor and listen to the music. Rocks and dirt could be propelled into the eyes of people. When I said something to the other ladies in the class, they said they had already reported it, and it fell on deaf ears. I wish the YMCA would take our safety more seriously. I had a broken toe and several bones in my foot fractured last June from a large man swimming in my lap lane, and he kicked my foot. I was unable to return to the Y until this August.
weights and machines typically available. Pleasant staff. Clean. Ample amenities.
Excellent gym!!
Really like Louise, our swim instructor. She is great!
Great atmosphere, abundant services and friendly people make the Y an extremely enjoyable place to exercise.
Staff is friendly
The staff is very kind to everyone and the facility is extremely clean!!! Very friendly atmosphere and a safe place to work out. I Love the Pasadena YMCA!!!!
Robert was attentive and flexible. He was knowledgeable in the skill building my son needed.
Best equipment. Variety of programs Great cafe. Senior programs.
There is something for everyone and the staff is super friendly and helpful.
We love the outdoor pool
100% The Y is the most organized, well equipped, positive place for fitness I've experienced. I used to belong to Bally's years ago, then Big Vanilla. I see so much more in the way your staff is always helpful, friendly and available. Even when there's a problem your staff is patient and positive. I see the staff treat everyone respectfully and go out of their way. I have observed this when I'm there: parents of children getting assistance with smiles. I love the mix of cultures and races here. I often see extremes in other places. It's like a mini melting pot of America. Lots of smiles here. Smiles from those coming to get help with health, fitness and well being as well as staff. I couldn't be more satisfied!! Thank you for all you do. The Y in Pasadena, where I go, is proof that something really great is working here, keep up the good work!! Jacqueline
Easy place to go and workout
Facility and staff are both excellent.
Pool facility head and shoulders above Catonsville...especially for younger children ... which make Pasadena more attractive option for us
Love the Pasadena pool. The staff is great.
My two grandsons have loved every minute of their 3 weeks of summer camp at the Y. They have come home happy and tired out every day ready to chatter about all the fun activities, the wonderful camp counselors, and their new friends. The Y camp has been a total success for each. I know they will be talking about it for months to come.
I love the pool
The staff is completely fantastic! So courteous and polite.
The facilities are clean.
I liked the fact that the two girls, abby and aprile, were very patient with me and answered all my questions since this was a very new experience for me.
Racquetball/walleyball rooms, clean locker rooms, wide variety of classes, pool area, activity room and all the exercise equipment for all levels of training. Very impressed!
The pool facilities were awesome!
The workout equipment and space were also top notch.
I love the layout and openness of the Pasadena Y. I've been to the Catonsville location and I do not like that one at all.
The new machines. There have always been machines available. Its clean. Friendly people. Like the cafe
Friendly staff and great facilities
I like the fact that the pool is open all year. It is hard to find things for my kids to do after school during the winter to stay active. They love to swim so this really helps.