Member Testimonials
Staff welcoming and helpful. Locker rooms clean. Many choices of pool e exercise classes. All good! Great social environment
I have been a member for two years and that is a record in my life. I am 75 and have never been a consistent workout attendee. Once I joined in with the Flexibility course, it became a big positive in my sense of well-being. It started as an offering of once a week and I immediately spoke to the front office requesting adding a second day. Fortunately there was enough interest and our instructor, Kelly Keh, had the availability so I try to make it both days each week. When I am not able to, I miss it greatly.
I know from the other classes / activities my family members enjoy that it is a wide-ranging menu. The facility is clean and well-maintained and the staffing handle themselves very professionally.
Excellent
Everything
Gym facility; number and quality of cardio machines; friendly staff
Variety of classes and facilities, the way the atmosphere of inclusion and community is fostered
Great staff and facilities
I like the pool and the ability to interact with other families.
Its culture of meeting club members needs. Staff and leadership are focused in helping members reach their goals
affordable, family friendly, and offers a variety of classes and the gym section is quite large - great selection of machines and weights.
The facility is terrific.
I really appreciate and enjoy the broad diversity of Y members and fitness opportunities
Always clean and the staff is great
Friendly convenient, clean. Close
The YMCA, remains, a dependable institution!
i like that i can bring my child with me to work out it's very convenient.
Well equipped. Respectful patrons and staff members
We love the Y! It has been a wonderful experience for not only me, but my family. So much to get involved with. Having childcare included is a major bonus! Everyone that works there is so friendly and helpful as well!
C. Service
On the whole my experience is pretty good. However, within the last year or so and level of professionalism amongst the y staff has started to decline. The newer employees are much less courteous and pleasant.
everything
Ariete of classes. Excellent instructors.
Very helpful and welcoming staff
Good environment. New management is professional. I told him the weight scale was not working and he had it fixed immediately.
Thanks
The sense of acceptance and community, no matter one's age, color, capacities/infirmities. And the instructors are great!
My daughter is 18 years old and the environment is safe and very family friendly. I feel safe letting her go to the Y all hours of the day with or without me.
Inclusive, many amenities, a great social hub built around wellness and wellness education
The Towson YMCA is warm, welcoming, kind, compassionate, and centers around family. We are so grateful for our time at the Y!
The family atmosphere
I love that my entire family has access to whatever type of activity they're looking for, without being tied for to one location. The staff, instructors are very friendly, as well as knowledgeable, about many aspects of the ins & outs of being a member. That knowledge allows to answer almost any question you have. And if they don't know it, they know where or who to send you to for information.
I have really enjoyed the Y