Member Testimonials
Very friendly and caring staff
Pool is awesome. Kids Activity Center is perfect, please do NOT put a TV in there. I love the Activity Center staff, and they are very attentive and responsive to all 3 of my childrens' needs. I like that it feels kinda like a day care; everyone there is prepared to meet the need of my kids, aged 3mos - 6 yrs. I hope you don't make any drastic overhauls, because the staff are perfect & the play area is great for kiddos. I also really love the gym & aerobics center. I can't wait to become more of a regular and refer my friends.
Variety of programs
Schedule changes monthly with new ideals
Friendly staff
Love
I like the cleaners and good customers service.
Convenient
Swim lessons have been fantastic. Professional, knowledgeable, and kind coaches. Clean pool and changing areas. Great experience!
I enjoy all the classes. The instructors are very good in what they teach. I get a great workout in every class.
I come to swim three days per week. I like getting there early so I can be assured of having a lane available.
However, it's beyond frustrating to come during stated open hours and find that the pool is closed because there is no lifeguard. It's been better since Kay took the week morning time slot, but last Saturday there was no lifeguard. I was told twice, by two different attendants at the front desk that the lifeguard was there and the pool was indeed open. The door from the locker room was locked, and the lights were out. I left at 8:25, 25 minutes after the pool was scheduled to open.
All this to say I enjoy swimming at the Y...when I can. I'd be hesitant to give a hearty recommendation to someone else without including a warning about pool hours not always being what is stated.
Good customer service, friendly staff (most of the time).overall, the Carver YMCA is a good place.
I enjoy the cleanliness of the facility, friendly staff, variety of classes and class times, scholarships for low-income and fixed income residents of the community, programs offered to youth/senior citizen members of the community and that it's a safe, positive place for youth in the community to learn, interact with each other and develop good social and life skills. Continue to offer membership scholarships based on household income for the community residents because the facility and programs adds positive value to their lives and families. After school care/programs that include a free meal/snack for the youth members K-19 would be outstanding for the community. Annual friends and family community block parties would be awesome as well sponsored by major and small businesses of the Atlanta/Fulton county community.
Flexibility reliable good clear communication.
Terrific experience at Carver Family Y every occasion I have been there. I work in Dahlonega (far north) but sometimes have work commitments in Atlanta.
Thank you!
Still love all the staff on board and most of the members. Have made many new friends from there. Name removed
It was mostly the summer camp and after school coordinator efficiency and customer service. The summer camp staff at check-in and check-out was fine. I was not able to mingle with the remaining staff. My son did have one incident of a counselor trying to get his attention and called him out of his name and she laughed about it. He said, "it was not funny" and was not happy that she did that and did not apologize.
Organized
Very friendly & helpful
First it’s clean facility I like activities that is scheduled for the kids. Keep them active. Also how the staff helps with homework
This location offers excellent programs. Also, has a very professional staff and directors.
The convenience of the location and the class selections.
The classes for seniors are Amazing
They are there at your convenience!
To Clea the men's locker room more often and to clean the pool floor and pool. The men's lockers also are in need of repair.
Friendly staff, great instructors, clean locker rooms, variety of classes.
I love how they incorporate the community and businesses and allow vending to be a tool that embrace the business community in Atlanta.
Instructors are awesome and patient (e.g., yoga and aquatic area). The facility is clean. Administrative staff are responsive to any issues/suggestions.
Great people great customer service great activities the kids stay busy and it is a very positive environment
Opening the door at 5:30 am Monday through Friday!!!
Is family friendly
The environment is very clean, staff are helpful, location is excellent, my kids enjoy their swimming lesson and my daughter loves her after-school counselors. Plus we are thankful for scholarships available.