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based on 312 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They seem to be pretty efficient and are always punctual!
Clear communication.
Friendly workers
Products that really keep things clean.
My local Merry Maids team is great. Someone always checks in the day before to make sure we still want them to come and that the needs are still the same. They give me an idea of when and how many people they are sending. This is very helpful
The cleaning crew does a wonderful job!
The products used were fragrance-free. The cleaners were professionals and did the work very systematically. A very good experience.
Very reliable. My house is very clean so I can concentrate on other things.
Quality of management and personnel. Timely and consistent service.
It was a good experience. The house is super clean, the gals were great to work with.
I would recommend Merry Maids for sure.
First name removed
I like the consistency and care that Merry Maids takes to keep my home clean and comfortable.
The maids always do a terrific job and are super nice.
Flexibility on scheduling, rescheduling especially over vacations and holidays.
Timely and quality communications with management.
Staff timeliness, efficiency and flexibility.
I'm not sure which products are used, and have never asked. But everything smells great after the house is cleaned
On time consistent service it's all good
I like the products that are pet & human friendly & your service is always on time.
Service is exceptional, consistent, qualified and experienced staff.
Don't know specifics about products, I just trust MMs choices.
no complaints!
My house always looks and feels great when I come home. I also love the personalized message I got on my card when my dog passed away.
That you use green cleaning products and are so responsive !
Your cleaning staff (especially Karin) are all professional, courteous and helpful.
I don't know which products are used, but our house always smells fresh after cleaning.
Nettie Israel
The house is spotless (or close) and there are no cleaning product odors, which I appreciate. I particularly liked the last cleaning duo -- mother & daughter, Karin & Alexa.
Very professional staff. Our house looks better than it ever has!
Our house always looks terrific after the Maids have been there. Nice!
The cleaners were very friendly and detail oriented. They worked efficiently and did a thorough job.
The maids make my home look and smell great.
Consistency, Staff experience, quality of service, mindful of special needs.
Great service with no problems.
I owner is very concientious
Consistent, thorough, fast
They do a good job. I'm never blown away by the cleanings but the certainly help me out by doing the things that I don't have time to do.
Closer attention to details, especially in "deep clean" rooms. I should never see crumbs on the floor, marks on the appliances or dust on the window sills in a deep clean room. I'm really particular and I always quickly see a spot or two that they missed.
It's usually different people cleaning each week and I think the quality could be improved if it was the same crew on a regular basis so they would get to know the space.
Services are reliable & help is friendly. They are kind to my aging dog, who likes to follow them around a bit. I like the fact that they use people & pet friendly products to clean, & it smells so good when I come home!
The results!
The reminder call.
Reasonable cost
Friendly, courteous employees
The team was super thorough and cleaned top to bottom. My house looked wonderful and everything smelled fresh and clean!