Customer Testimonials

Convenient location, away from congested airport entrance traffic; Plenty of parking. Reservation and pre-pay service; Timely transportation to and from terminal; Friendlness of drivers and cashiers.

Quick and convenient, personable staff

Friendly staff

Staff is very friendly and helpful. Patrick put our luggage in the trunk of the car when we returned from our trip.

Efficient

Driver was courtesy and profession a l

Very quick and easy. That is the service needed when flying. You just want to get home with less hassle.

Pleasant, clean, great service and very attentive workers.

Staff is very friendly and it is a great service that I have used for years!

Easy and drivers very professional and friendly

People are very friendly.

Friedly and very cooperative drivers and staff.

I actual forgot my valet in car and we were almost out of the parking and driver turned the car around.

Prices are extremely reasonable as compared to other parking options.

I thoroughly recommed Park and Fly Houston.

Service is great
On time pick up
Friendly/ helpful driver
Great help for baggage handling

The shuttle bus drivers were very helpful. When we arrived at the airport, at the ticket counter, my wife realized that she left her purse in the car. I had ran back to the drop off point and a Park N Fly Plus driver was approaching. I explained to him that I needed to return back to the lot to retrieve my wife's purse. He took me back to the lot and return me to the airport very quickly. We were able to make our flight.

Great service

Quick service & helpful with luggage

Very convenient. And the drivers were very nice.

I am still a loyal customer and had a great pick up yesterday. However when I arrived last Sunday it is the first time I didn't tip my driver. I parked in row 1 spot 5 and waited at least 10 minutes and no bus came. I walked with my bags over to the end of my row and asked the booth worker if they were coming for me. She said she called them. I waited another 5 minutes and they arrived at the gate. She opened her door so I hauled my bags to the bus. She didn't even come down to help me get my stuff up the stairs or apologize for the wait.

Easy to use except for ckout didn't realize I needed to save the code to get out.

I travel alone several times a year and I always feel safe at PnF

Very nice people. Alice Miller is outstanding as is the dark haired lady that has been at the check out building for many years.

Good employees with a positive attitude. Pickup and delivery is timely and vehicle is ready when I return (valet).

Fast, reliable & affordable

Lou was extremely friendly and helpful!! We appreciate getting to our car promptly and safely!

Quick pickup and drop-offs. Helpful staff.

Great service!!!!! Very easy and bus drivers are very kind.

I am grateful to park and fly for returning my money after I mistakenly parked at a different lot.
I’ve used their lot several times in the past and it’s always worked out well!

This parking service is top-notch. Reservation and payment are online and tge airport shuttles come quickly and often.

The valet service is the best!

Quick and helpful pickup Drivers Extremely nice and courteous Its a pleasure to do business with you entry and exit personal very good Always a great experience Thanks